Head of E-commerce

5 months ago

Birmingham, United Kingdom Jewellery Quarter Bullion Ltd Full time

Job Introduction
As Head of e-Commerce you will take the helm of our e-Commerce operations, with a clear mandate to optimise our suite of websites, enhance user experience, and ensure maximum conversion efficiency. Managing territories in the UK and across Europe you will be pivotal in driving the online commercial strategy, ensuring our websites reflect our ambition and resonate with our diverse customer base, all while delivering on growth and profitability. We value individuals who thrive in our collaborative culture, demonstrate problem-solving prowess, and have an inherent drive for excellence. You will develop an in-depth understanding of our products, our customers, and the precious metals industry which will inform and guide your decision-making process. Trust and integrity are non-negotiable, forming the foundation of our success.

Main Responsibilities
- Develop and take full ownership of an e-Commerce strategy that aligns with the broader business goals.
- Ensure that the customer remains at the centre of our focus and that they always receive an intuitive user experience and seamless customer journey.
- Use data-driven analytics to monitor customer behaviour and market trends, making informed decisions to improve the customer journey.
- Conduct A/B testing and other optimisation methods to improve conversion rates and the user journey (CRO).
- Identify gaps in performance, propose and test creative solutions, and measure performance to continuously add value.
- Leverage your existing expertise in sales, marketing, technology, and management to deliver a superior brand and shopping experience for all customers.
- Develop a framework for monitoring and reporting on key performance indicators (KPIs) and objectives and key results (OKRs).
- Advocate for a culture that understands and utilises data to inform decisions and strategy.
- Stay ahead of new e-commerce trends and technologies, implementing innovative solutions to keep BullionByPost at the forefront of the industry.
- Continuously analyse competitors to identify new opportunities.
- Proven successful track record in a senior e-Commerce role, preferably in online retail.
- Strong commercial acumen with the ability to interpret market data and financials to drive e-Commerce strategy.
- Exceptional data analytical skills.

About The Company
Joining Jewellery Quarter Bullion Ltd, you will become part of an exciting, entrepreneurial business which over the last 12 years has grown BullionByPost.co.uk to become the UK’s no.1 online gold and silver bullion dealer, turning over more than £350m a year. Our portfolio also includes Gold.co.uk and over seven fully translated, localised bullion websites across the EU and the United States, marking our rapidly expanding international footprint.

As the UK’s number one online bullion dealer, BullionByPost.co.uk provides customers with the opportunity to buy and sell precious metals with ease and confidence. Our commitment to transparent pricing, customer education, and exceptional service sets us apart in the industry. We are looking for a strategic and experienced Head of e-Commerce to continue our growth and to enhance our online presence in the competitive marketplace.

Package Description
- Basic salary up to £70,000
- Employee bonus scheme up to 30%.
- 25 days holiday (with the option to buy more).
- 8% Pension Contribution
- Private healthcare
- Cycle to work scheme (worth up to 5% of basic salary)
- Opportunities and budget for skills development

  • Senior E-commerce Strategist

    4 weeks ago

    Birmingham, Birmingham, United Kingdom thisisnoa Full time

    Job DescriptionA senior role for an E-commerce Executive has become available at thisisnoa in Birmingham, with a hybrid working arrangement and a salary of £70k.As the Head of E-commerce, you will be responsible for leading the e-commerce operations, managing territories in the UK and across Europe.Key Responsibilities:Develop and implement an e-commerce...

  • E-commerce Operations Manager

    1 week ago

    Birmingham, Birmingham, United Kingdom thisisnoa Full time

    Job DescriptionHead of E-commerce in Birmingham - Hybrid RoleThis role offers a unique opportunity to lead the e-commerce operations, driving the online commercial strategy and ensuring websites resonate with diverse customers. You will be responsible for managing territories in the UK and Europe, focusing on growth and profitability.About the Role:Develop...

  • Head of E-commerce and Operations

    5 months ago

    Birmingham, United Kingdom Jewellery Quarter Bullion Ltd Full time

    Job Introduction As the Head of E-Commerce & Operations, you will be responsible for scaling our online presence and enhancing our operational efficiency. Your role will encompass not just strategic leadership in both online and offline trading but also oversight of critical operational functions including inventory management, logistics, and customer...

  • Finance Assistant

    4 weeks ago

    Birmingham, United Kingdom CV-Library Full time

    To £28,000 Birmingham - Hybrid The Company Our client manufacture and retail instantly recognisable products from their head office based in Birmingham. Being one of the most iconic brands in the UK, they have a reputation for being a multi award winning, prestigious organisation to work for and are renowned for supplying premium products across the...

  • E-commerce Co-ordinator

    6 months ago

    Birmingham, United Kingdom Lee Longlands Full time

    **Salary**: £21,000.00 We are recruiting for an e-Commerce Co-Ordinator to join our team in our Head Office on Broad Street. Key Responsibilities & Tasks - Support the site management for effective day-to-day e-Commerce operations - Responsible for the upload of content across the websites using the CMS - Manage and review product presentation on site to...

  • Digital Commerce Director

    4 weeks ago

    Birmingham, Birmingham, United Kingdom thisisnoa Full time

    Head of E-commerce for thisisnoa:As the Head of e-Commerce, you will take the helm of our e-Commerce operations, driving the online commercial strategy and ensuring our websites reflect ambition and resonate with our diverse customer base. Key responsibilities include developing and owning the e-Commerce strategy, ensuring customer-centricity, and using...

  • Head of Ecommerce

    4 weeks ago

    Birmingham, United Kingdom thisisnoa Full time

    Head of E-commerce - Birmingham - Hybrid - £70kAs Head of e-Commerce you will take the helm of the e-Commerce operations. Managing territories in the UK and across Europe you will be pivotal in driving the online commercial strategy, ensuring websites reflect ambition and resonate with diverse customer base, all while delivering on growth and profitability....

  • Head of Ecommerce

    3 weeks ago

    Birmingham, United Kingdom thisisnoa Full time €70,000

    Head of E-commerce - Birmingham - Hybrid - £70k As Head of e-Commerce you will take the helm of the e-Commerce operations. Managing territories in the UK and across Europe you will be pivotal in driving the online commercial strategy, ensuring websites reflect ambition and resonate with diverse customer base, all while delivering on growth and...

  • Head of Ecommerce

    3 weeks ago

    Birmingham, United Kingdom thisisnoa Full time

    Job Description Head of E-commerce - Birmingham - Hybrid - £70k As Head of e-Commerce you will take the helm of the e-Commerce operations. Managing territories in the UK and across Europe you will be pivotal in driving the online commercial strategy, ensuring websites reflect ambition and resonate with diverse customer base, all while delivering on growth...

  • Head of Ecommerce

    1 month ago

    Birmingham, United Kingdom thisisnoa Full time

    Head of E-commerce - Birmingham - Hybrid - £70kAs Head of e-Commerce you will take the helm of the e-Commerce operations. Managing territories in the UK and across Europe you will be pivotal in driving the online commercial strategy, ensuring websites reflect ambition and resonate with diverse customer base, all while delivering on growth and profitability....

  • Head of Ecommerce

    1 month ago

    Birmingham, United Kingdom thisisnoa Full time

    Head of E-commerce - Birmingham - Hybrid - £70kAs Head of e-Commerce you will take the helm of the e-Commerce operations. Managing territories in the UK and across Europe you will be pivotal in driving the online commercial strategy, ensuring websites reflect ambition and resonate with diverse customer base, all while delivering on growth and profitability....

  • Head of Ecommerce

    1 month ago

    Birmingham, United Kingdom thisisnoa Full time

    Head of E-commerce - Birmingham - Hybrid - £70kAs Head of e-Commerce you will take the helm of the e-Commerce operations. Managing territories in the UK and across Europe you will be pivotal in driving the online commercial strategy, ensuring websites reflect ambition and resonate with diverse customer base, all while delivering on growth and profitability....

  • Head of Ecommerce

    4 weeks ago

    Birmingham, UK, West Midlands, United Kingdom thisisnoa Full time

    Head of E-commerce - Birmingham - Hybrid - £70kAs Head of e-Commerce you will take the helm of the e-Commerce operations. Managing territories in the UK and across Europe you will be pivotal in driving the online commercial strategy, ensuring websites reflect ambition and resonate with diverse customer base, all while delivering on growth and profitability....

  • Head of Digital Onboarding

    5 months ago

    Birmingham, United Kingdom zero effort nonbank (ZEN) Full time

    As a Head of Digital Onboarding you will ensure a strategic approach to the customer focusing as a top priority on enabling swift, secure and compliant onboarding of eCommerce merchants, as well as other business and individual customers. You will identify and realize opportunities for better user experience, cost optimizations for the onboarding and...

  • Head of PPC

    6 months ago

    Birmingham, United Kingdom Jewellery Quarter Bullion Ltd Full time

    Job Introduction Jewellery Quarter Bullion is on the lookout for an experienced, analytically minded, data-driven and performance focused Head of PPC who strives to make an impact, lead positive change, and introduce new ideas and approaches to help strengthen our UK brands and drive international growth. Our goal is ‘To become the world’s most...

  • Senior Educator in Commerce

    6 days ago

    Birmingham, Birmingham, United Kingdom Elizabeth School of London Full time

    Role OverviewWe are recruiting for a Senior Educator in Commerce to join our faculty team. As a key member of our team, you will contribute to the delivery of business programs, providing high-quality teaching and learning experiences for our students.Salary: £28,000 - £55,000 per annum (dependent on experience and qualifications)Location: On-site,...

  • Head of Digital E-trading

    6 months ago

    Birmingham, United Kingdom Cobra Network Full time

    Job Advert **The Role**:Head of Digital Trading - Cobra Network We are recruiting for a Head of Digital Trading to join our rapidly expanding team in Cobra Network. The role would be leading the development of our new E-Trade Portal, Cobra Quote, to achieve the stretching targets we have set ourselves. Cobra Quote is in its early days and we need an...

  • Head of Clinical

    3 days ago

    Birmingham, United Kingdom CV-Library Full time

    Location - WFH / UK Travel Our client is a leading global manufacturer and distributor of high-quality medical products. With a strong track record of growth, achieved both organically and through acquisitions, they are proud of their diverse product portfolio and expansive global reach. Their products are sold across the homecare, long-term care, retail,...

  • PHP Lead Developer

    2 weeks ago

    Birmingham, United Kingdom CV-Library Full time

    We're looking for a dynamic PHP Lead Developer to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-Commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the...

  • Lead PHP Software Engineer

    4 days ago

    Birmingham, United Kingdom Spectrum IT Recruitment Full time €75,000

    We’re looking for a dynamic PHP Lead Developer to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-Commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-Commerce...