Housing Solutions

2 months ago

Kingston upon Thames, United Kingdom Recruitment Campaign Team Full time

**Salary: £53,946 - £59,313| Permanent | Full Time | 30 Days Annual Leave | Hybrid Working, you will be required to work on site at least twice a week**

**About the Role**

As a Housing Solutions & Support Lead in our newly transformed Community Housing Service, you'll be leading the Housing Solutions & Support Services to reduce homelessness and rough sleeping in the Borough.

Everyday is different in this role You may be working with partners to deal with tricky legal cases, as well as leading your large and disperse team so that they are clear on the vision & direction of travel. You will also need to keep up with legislation and best practice to ensure you're being seen as the expert on Homelessness in the organisation.

When you join us, you will be involved in transforming our Housing Floating Support services to deliver against a new specification and ensuring the newly restructured Housing Solutions teams delivers great outcomes for Homeless Households. You will also have a chance to make your mark on a newly restructured service with the freedom to set new targets, work with the team to design better ways of working and bring innovation and good practice into the service.

We are a hybrid working organisation and you will be required to work on site at least twice a week.

**About Us**

The Community Housing Service helps people secure and keep accommodation and avert crisis. We provide a range of housing and homelessness prevention support across Kingston. This is an exciting time to join us, we are transforming the service with a focus on a resilient and efficient service that prevents homelessness and puts customers at its heart.

Back in 2018, we were a Prevention Trailblazer and although the current housing market is making this increasingly challenging, we have a strong track record of preventing homelessness.

This is an exciting opportunity to shape a newly restructured service to increase homelessness prevention outcomes and provide motivation to your large multiple disciplinary team to deliver high quality outcomes.

Please take a look at the Community Housing Structure attached to review the new structure.

**About You**

To be successful in this role, you will have:

- Have worked in homelessness for a significant amount of time and have experience in providing housing related support to vulnerable residents.
- Have an excellent understanding of the Housing Act 1996 as well as the Homelessness Reduction Act 2017.
- Knowledge of policy, procedures and practices in homelessness and rough sleeping and support services.
- Proven track record of delivering complex change projects that deliver real service improvement and cost reduction.
- Understanding of contract management and performance monitoring
- Have strong leadership skills, modelling a performance culture and constructively building achievement, confidence and skills in others in a high pressure, challenging front-line environment.
- Proven track record of developing and leading collaborative partnerships with stakeholders in the public, private and voluntary and community sectors
- Experience of managing complex budgets
- Ability to develop coherent strategies and programmes of work, including those involving external partners.

For a more information about the role and person specification, please refer to the job description.

**Our Offer To You**

As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. The COVID-19 pandemic has required us to be even more flexible in how we work and manage staff workloads, ensuring they have the correct equipment and resources to be able to maximise their talents and looking after their wellbeing.

Employees have access to a wide range of benefits, some of which include:

- Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
- Three volunteering days per year
- Flexible and agile working arrangements
- Comprehensive learning and development programme
- Discounts on a range of local shops, restaurants, gyms and leisure centres
- Interest free season ticket loans
- Local Government Pension Scheme
- Bicycle loan facilities and cycle to work scheme
- Zip car scheme
- Free eye tests and contribution towards glasses
- Confidential wellbeing and counselling support
- Subsidised gym membership

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