Head Dental Receptionist

6 months ago


Aberdeen, United Kingdom Scottish Dental Care Full time

**Join Our Team as an Operational Supervisor at Scottish Dental Care’s Granite City Practice**

Are you passionate about leading and making a positive impact in a dental care setting? We're thrilled to invite you to consider joining our team at Scottish Dental Care as an Operational Supervisor at our Granite City Practice.

**About the Role**:
As an Operational Supervisor, you’ll play a crucial role in ensuring our clinic runs smoothly on a day-to-day basis. Working closely with our Deputy Operations Manager, you'll lead our dental nursing team, coordinate staff activities, and ensure that all essential tasks are completed efficiently and effectively.

**Key Responsibilities**:

- Maintain organised and ready clinical areas
- Keep accurate clinical records and comply with health and safety regulations
- Manage banking deposits and patient payments
- Complete necessary paperwork, including NHS transmissions and monthly reconciliations
- Oversee patient recall system and handle patient queries with care
- Manage appointments and practice documentation
- Monitor staffing levels and hold monthly practice meetings

**What We’re Looking For**:

- Extensive experience as a dental receptionist is a must.
- Experience in both NHS and private practices
- Prior lead role experience
- Familiarity with SOE software is a plus
- Confidence, motivation, and a proactive nature
- Exceptional organisational skills and the ability to inspire others

**Why Join Us?**

At Scottish Dental Care, we believe in rewarding our team members:

- Additional day’s holiday or a day’s pay for your birthday
- Contributory pension scheme
- Numerous career development opportunities, including post-qualifications
- Participation in annual CPD weekends and mentorship from experienced teams and industry leaders
- Invitation to our annual CPD day to learn and share in our culture of continuous improvement

While we’ve outlined some key responsibilities, we’re also open to your ideas and input. Your role may evolve over time, and we’re excited to see how you can help shape the future of our clinic

**Join Us Today**

Pay: £14.47 per hour

**Benefits**:

- Company events
- Referral programme

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Dental receptionist: 2 years (required)

Work Location: In person

Reference ID: Ops Supervisor24


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