Workshop Controller

6 months ago

Liverpool, United Kingdom Inchcape Full time

**Workshop Controller - Mercedes Benz Liverpool**

**£33,600 + Bonus + Employee Benefits**

**45 hours**

**Benefits**

As a Workshop Controller with Inchcape UK will not only receive a competitive salary package and OTE but also an industry leading benefits package including:

- **Family Friendly** - Enhanced family friendly policies, giving you more time to spend with your family.
- **Annual leave** - A minimum of 33 days’ annual leave (including bank holidays), rising with long service.
- **Your Wellbeing** - We take employee wellbeing seriously at bravoauto, we offer a programme to support all our colleagues and families with whatever challenges they may face.
- **Your Discount** - From Apple to Asda and everything in between, we offer discounts that save you money every day.
- **Your Finances** - Effortlessly grow your savings with our Share Scheme, we will match up to 7% when you enrol into our flexible pension scheme and have peace of mind with our free life assurance cover and much more.
- **Your Recognition** - We put our colleagues at the heart of what we do with ongoing recognition and an annual event to celebrate those that go over and above.
- **Drive with us** - We offer discounts and offers on both new & used vehicles and servicing for you, your friends and family.
- **Your Health** - From gym discounts to cash healthcare plans, find everything you need to look after your health.
- **Cycle to Work** - Get a bike and or cycling gear at a significantly reduced price.
- **Community Volunteering Day** - Every colleague has an additional day to spend volunteering for a charity or good cause of their choice, as well as the option to get involved in our company wide charity initiatives.
- **A company that cares** - We believe Inchcape is for everyone and we’re dedicated to building a diverse, inclusive, and authentic workplace.

**Job Introduction**

The Workshop Controller is responsible for ensuring service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality.

The Workshop Controller is also responsible for ensuring maximum productivity in the workshop. They liaise between Service and the Technicians to ensure that all required work is actioned effectively and efficiently, keeping the customers expectations top of mind. Driven by exceeding targets and motivating the team to succeed would be a natural skill that our Workshop Controller possesses.

**Main Responsibilities**
- Monitor Progress of repairs and service and communicate to service advisor of any delays
- Check capacity in the workshop based on any additional work requirements
- Ensure that quality checks are carried out as per Inchcape and brand guidelines
- Monitor and give feedback on Technicians quality and efficiency
- Allocate work to qualified technicians
- Technical knowledge and qualifications relating to vehicle maintenance
- Previous experience of supervising or managing Technicians
- Computer literate
- Kerridge experience is desirable
- Completed required training courses

**About The Company**
Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

**OUR VISION**:To be the world’s most trusted automotive Distributor.

Inchcape is ambitious We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch

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