Customer Service Advisor

3 months ago

Exeter, United Kingdom Llexeter Ltd Full time

**About us.**

Llexeter Ltd. is the largest UK importer and distributor of Chinese motorcycles and motorcycle parts. Working closely with factories in China, we've created three separate brands from our Exeter based headquarters: Lexmoto, Talaria, CMPO and Lextek.

Lexmoto is a top-selling, award-winning, motorcycle brand specialising in affordable smaller capacity motorcycles and scooters. Supported by a large national network of dealers the demand for two-wheeled travel has increased greatly over the recent years, and we’ve now expanded into Europe with Lexmoto France launching a few months ago.

CMPO is Europe's largest supplier of Chinese motorcycle parts, covering a huge range of over 50 manufacturers, spanning across many models. With over 76,000 square feet of shelves stocked with thousands of parts ready to be dispatched.

Lextek was introduced to develop and provide performance focused aftermarket accessories in the UK, specialising in products such as full exhaust systems to many of the leading motorcycle brands. With recent expansion into the USA and Australia, Lextek is quickly growing to become an industry leader for aftermarket accessories.

Talaria is our latest brand to hit the streets of the UK, with our aim being to provide premium built, electric on road and offroad bikes that are still offered at an affordable price point. Our first model launch has been a huge success with positive reviews coming from some of the UK’s top publications, and we’re looking to build on that with our second model release happening very soon.

Become part of the team behind the largest Chinese motorcycle parts supplier in UK & Europe, as well as one of the best-selling motorcycle brands in the UK.

**Responsibilities and Duties**:
Uphold our excellent customer service record.
Maximise sales of parts and accessories.
Manage a varied assortment of tasks within customer services.
Assist other departments if/when required.

Great communication skills (both written and verbal).
Be computer literate.
Basic knowledge of motorcycle/scooter parts is advantageous but not essential.
A willingness to learn.
The ability to multitask.

**About Us**:
Llexeter Ltd. is the largest UK importer and distributor of Chinese motorcycles and motorcycle parts. Working closely with factories in China, we've created three separate brands from our Exeter-based headquarters: Lexmoto, Talaria, CMPO, and Lextek.

Lexmoto is a top-selling, award-winning, motorcycle brand specializing in affordable smaller-capacity motorcycles and scooters. Supported by a large national network of dealers the demand for two-wheeled travel has increased greatly over the recent years, and we’ve now expanded into Europe with Lexmoto France launching a few months ago.

CMPO is Europe's largest supplier of Chinese motorcycle parts, covering a huge range of over 50 manufacturers, spanning many models. With over 76,000 square feet of shelves stocked with thousands of parts ready to be dispatched.

Lextek was introduced to develop and provide performance-focused aftermarket accessories in the UK, specializing in products such as full exhaust systems for many of the leading motorcycle brands. With recent expansion into the USA and Australia, Lextek is quickly growing to become an industry leader for aftermarket accessories.

Talaria is our latest brand to hit the streets of the UK, with our aim being to provide premium built, electric on-road and offroad bikes that are still offered at an affordable price point. Our first model launch has been a huge success with positive reviews coming from some of the UK’s top publications, and we’re looking to build on that with our second model release happening very soon.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Exeter, EX5 1EW: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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