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Resident Support Worker

4 months ago

Scarborough, United Kingdom Homemore Full time

**COMPANY SUMMARY**

Homemore is a specialist provider of emergency accommodation to those with no fixed address. We are different from other emergency accommodation providers because we work with our residents to provide them with appropriate support and guidance to improve their general well being and access to services, with our ultimate aim being to provide them with the tools they need to live independently. Homemore offers practical support, not any regulated care activity.

**JOB SUMMARY**

This is a really exciting role for the right person to gain first hand-experience in supporting vulnerable individuals, working collaboratively with a wide variety of services external to Homemore, and being part of a dynamic and creative team.

**KNOWLEDGE AND SKILLS**

Experience in:

- Safeguarding (preferred);
- working with vulnerable/displaced people (preferred);
- working with people with complex and multi-faceted needs (preferred);
- keeping good administration records and using a computer daily;
- handling and de-escalating highly pressured situations;
- working collaboratively and independently;
- recording, reviewing and analysing information and data;
- maintenance/building management.

Attributes
- Strong computer and IT skills;
- Effective communicator;
- Confident and assertive;
- Self-sufficient and a self starter;
- Disciplined and highly organised;
- Adaptable and flexible;
- Calm under pressure;
- Approachable and pragmatic.

**RESPONSIBILITIES**
- Maintaining updated and accurate resident information and data;
- Supporting residents with welfare plan actions;
- Being the initial point of contact for residents should they need assistance (CV building, medication ordering, practical support etc.)
- Enforcing Homemore house rules;
- Keeping a record of and maintaining room inventory and arranging replacements for damaged/missing items;
- Liaising with other Staff to strive for Continuous Improvement;
- Organising maintenance and cleaning teams and providing them with job sheets;
- Helping residents with life admin such as benefits, bank accounts, identifications, property searches etc;
- Highlighting safeguarding concerns regarding residents;
- Maintaining accurate and detailed documentation around resident welfare;
- General Administration (day-to-day and project based).

**Job Types**: Full-time, Part-time, Permanent, Temp to perm, Zero hours contract, Graduate, Volunteer, Internship
Part-time hours: 0-40 per week

**Salary**: From £11.50 per hour

**Benefits**:

- Additional leave
- Casual dress
- Discounted or free food
- Free parking
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Loyalty bonus
- Performance bonus

COVID-19 considerations:
Work Location: In person