Night Resident Support Worker
7 months ago
**JOB SUMMARY**
**Monday - Sunday (variable days) 18:00-02:00**
Homemore is a specialist provider of emergency accommodation to those with no fixed address. We are different from other emergency accommodation providers because we work with our residents to provide them with appropriate support and guidance to improve their general wellbeing and access to services, with our ultimate aim being to provide them with the tools they need to live independently.
This will be a highly varied role and will require someone who is confident, assertive, good at resolving conflicts and truly capable of working independently and communicatively with a team.
**RESPONSIBILITIES**
- Maintaining updated and accurate resident information and data;
- Performing site patrols, welfare checks and building security checks;
- Receiving calls/visitors from emergency services and local authorities;
- Reviewing, formatting and standardising welfare report entries of all staff;
- Enforcing Homemore rules;
- Keeping a detailed and accurate record of occurrences whilst on shift;
- Diffusing altercations between residents;
- Delivering evening meals to residents and organising the distribution of meals between Homemore buildings;
- Escalating situations to Safety personnel and Homemore management;
- Highlighting safeguarding concerns regarding residents;
- Maintaining accurate and detailed documentation around resident welfare;
- General Administration (day-to-day and project based).
**KNOWLEDGE AND SKILLS**
Experience in:
- working with vulnerable/displaced people;
- working with people with complex and multi-faceted needs;
- keeping good administration records and using a computer daily;
- any security-based role;
- handling and de-escalating highly pressured situations;
- working collaboratively and independently;
- recording, reviewing and analysing information and data;
- managing people;
- enforcing a strict set of guidelines and boundaries.
**ATTRIBUTES**
- Strong computer and IT skills;
- Effective communicator;
- Confident and assertive;
- Self-sufficient and a self starter;
- Disciplined and highly organised;
- Adaptable and flexible;
- Calm under pressure;
- Approachable and pragmatic.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £11.00-£13.00 per hour
**Benefits**:
- Additional leave
- Company events
- Discounted or free food
- Gym membership
- On-site parking
Schedule:
- 8 hour shift
- Night shift
Work Location: In person
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