Healthcare Assistant

7 months ago

Boston, United Kingdom DMC Healthcare Full time

Organisation & setting up of clinics Liaise with Referral Management Centre to ensure the appointments are correctly scheduled for the clinic Ensure the PC/laptop is set up and ready for use Manage stock control at each site Ensure all other items such as emergency contact lists, patient survey, pathology forms and any other items are in place and ready for use Ensure the room is adequately equipped and working for each consultation prior to the clinic starting Ensure equipment is cleaned after use Ensure daily checklists are completed Make the consultant aware of any problems or possible problems during any clinics Alert the consultant and other staff members of any issues of quality and risk Will be required to transport certain equipment to and from clinic locations Any other duties as the line manager may decide To effectively manage own time, workload and resources To undertake training as required including mandatory and statutory training, core skills training and ongoing developmental training Assisting in clinics To assist the consultant during the clinic with any reasonable request To meet and greet patients in the waiting area and show them through to the consultation room Provide high-level customer service skills with the patient and full engagement with the clinician Assist with minor surgical procedures as required Ensure all DMC equipment is put away in the correct storage area at the end of each clinic Ensure the room is left clean and tidy once the clinic has finished Ensure every patient completes the electronic (or paper) patient survey after their appointment before they leave the clinic To use patient electronical records SystmOne /EMIS, in management of patients and dermatology clinic list Communicates with other departments for example, Estates, Supplies department To act as a chaperone in supporting both patients and clinicians during clinical procedures Management of infection control and prevention on site Adherence to management of cleaning and decontamination of clinic environment. To ensure the management of clinical stock levels through ordering, storage, and stock controls Contribution to the implementation of services Involvement with local healthcare network visiting GP practices and creating awareness of DMC Healthcare Services with the objective of increasing referrals and improving patient care and experience Adhere to policies and procedures developed for the service, standards, and guidance Identifying any possible improvements and innovation Participate in audit where appropriate Use own initiative Flexible working approach for the needs of the service Adhere to department procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources. Share responsibility for key aspects of housekeeping and stock control demonstrating a good awareness of cost efficiency and safety. Undertakes routine and regular checks on patient trolleys and bed spaces ensuring all relevant equipment is clean, in good working order and in-tact and reports faults to managers.

Performs checks on gas cylinders, replaces if required and escalates any issues. Sometimes works without direct supervision using own initiative within Decide when to refer enquiries from the patient, carers and relatives to the senior management

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