Clinic Assistant
2 months ago
_We are looking for a Clinic Assistant /Receptionist to join our passionate team at SpineWorks Chiropractic Applicants must submit a cover letter to be considered for this amazing role_
Very versatile role including: RECEPTION, MARKETING, SALES, ADMINISTRATION, PATIENT EDUCATION and PATIENT CARE ASSISTANCE
**Our perfect applicant**:
- people person with consistent positive attitude and high level of energy
- great skills on computer and social media
- strong interest in holistic health and well-being
- adaptable, inspiring and resourceful
- motivated by personal and business development
- relentless until goal is achieved
- thrives working in a busy environment
- strong experience in customer service /marketing / front of house
SPINEWORKS CHIROPRACTIC is a modern health clinic, offering state-of-the-art care in spinal and postural correction. Our busy team of 3 chiropractors and 3 sports rehab therapists offers a very positive and inspiring place to work. Our mission is to help as many people as possible to maintain health through natural chiropractic care.
**please note** - WE WILL ONLY CONSIDER APPLICANTS WHO SUBMIT THE ASSESSMENT AND WHO EXPLAIN THEIR INTEREST IN THE POSITION AND DETAIL THE RELEVANT EXPERIENCE AND QUALIFICATIONS.
**Responsibilities**:
- Diary management and bookings
- Payments, daily banking and client accounts
- Recalls on a daily basis for clients in care and reactivation of old clients
- Administrative responsibilities: clerical, letters, stock of products, weekly stats etc.
- Update of _Excel _and _Google Docs_
- Managing the social media business page
- Helping therapists in patients care (on-site training provided)
- Promotion of services and providing patient education on holistic health
- Management of internal marketing campaigns, requesting client testimonials and _Google _reviews
- Participation in promotional stands for the clinic in different locations (spinal screenings)
- _General housekeeping and cleaning to ensure the clinic is clean and tidy at all times
**Requirements**:
- 2 years of experience as receptionist in a clinic / gym / spa /salon
- Valuable experience: customer service in busy environment / telemarketing.
- Someone who speaks and writes excellent English
- Excellent communication and interpersonal skills
- Great computer and phone skills
- Proficiency in MS Office (MS _Outlook, Excel, Word _and _PowerPoint_)
- Experience of using CRM (we use _KEAP/ InfusionSoft)_
- Experience of managing _Facebook/Instagram _business page
- Professional, helpful and friendly both in person and on the phone
- Must be flexible, trustworthy, punctual and reliable
- Excellent multi-tasker, with awesome organisational skills and attention to detail
- Works well under pressure especially during very busy clinic hours
- Energetic with constant positive attitude at work
- Living within 30 min commute of the clinic (SE11 4DA)
- Someone available early morning, evenings and Saturdays.
**, Permanent - 32 to 35 hours per week**
Schedule: Monday to Friday, on different shifts between 07:30 to 21:00. Saturday from 8:15 to 14:00.
**Salary**: £11.50-13.50 per hour (£21,000-£25,000 per year) depending on experience and responsibilities. Pay scale and responsibilities will increase against performance
**Salary**: £21,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Please make sure you are available to work ALL these different shifts: AM shift 07:30 - 13:30. PM shift: 13:30 - 20:30. Saturday 8:15 to 14:30 : Full time role 30-35 hours a week
- How would your previous employer describe you in 5 words?
- Are you in a 30minute commutable distance to the clinic?
**Experience**:
- front of house / reception / spa: 2 years (required)
Work Location: In person
Application deadline: 05/10/2023
Reference ID: Clinic Assistant / Receptionist
Expected start date: 18/12/2023
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