Receptionist - London
6 months ago
**We have an exciting opportunity to join our** **HQ team as a receptionist based at our London offices.**
**Benefits include**:
- Final salary pension
- Free travel on Avanti West Coast for you/spouse/partner/dependents
- Privilege Travel card (75% off other train operators fares for leisure travel)
- 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
- 10 free journeys on other First Group Train Operators
**Purpose of the role**:
- As the first point of contact for both internal and external customers and stakeholders, this role if the face of Avanti West Coast. The ambassador for the company and brand, providing a delightfully surprising welcome and reflecting the professional brand image.
- You will work closely with HQ Support and Property Teams to ensure a smooth and collaborative working environment where there is no interruption to daily operations within the office environment.
- You will take part and organise any Responsible Business initiatives such as raising awareness of AWC¿s designated charity; or promoting sustainability initiatives such as recycling
**Key responsibilities**:
- Monitoring and ordering stationary and supplies to ensure the office is a productive working environment.
- Comply with the internal control regulations where applicable and ensure staff and visitors comply with security access and safety measures.
- Co-ordinate booking of travel (air, car, other train operators) hotel rooms and meeting rooms as requested for the employee experience team.
- Issue tickets/arrange passes as authorised and requested where this cannot be completed by HR services or the Team Organiser or Personal Assistant.
- Responsibility for the office meeting rooms booking and day to day usage and equipment
**To be successful in this role, you will**:
- Ability to work on own initiative.
- Ability to communicate well with internal and external customers
- Previous reception or customer service experience would be beneficial.
- Ability to continuously improve current practices and processes to make more efficient and relevant.
**Please review the full job description for further information about the role.**
At Avanti West Coast, we value the differences that make each of us outstanding Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.
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