Support Officer
3 weeks ago
**Support Officer (Lewisham)**
We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.
Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high
- quality support we provide.
We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.
**Join our Homelessness and Prevention team as a Floating Support Officer**
Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Providing care and support to those who need it is an important part of what we do. We work with people experiencing homelessness and who often have other support needs.
Our services include hostels, young peoples’ accommodation services and support delivered in the community; where we provide tailored support that prepares our customers to achieve independence and re-integrate within the community.
We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.
**The role**
We have a fantastic opportunity for someone to join us in the position of Support Officer in London.
**Location**: Lewisham
**Salary**: £22065.27 per annum
**Contract**: Full time, Permanent
- 37.5 hours per week
**Shifts**: 08:00-16:00/ 12:00-20:00 Monday to Friday
Your responsibilities will include
- Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
- Assist in developing a wide range of activities, work experience and training opportunities designed to provide young people with additional life skills
- Promote and encourage involvement in Social Inclusion and Duke of Edinburgh’s Award. This will include supporting colleagues with group work
- Tenancy sustainment including accommodation and communal area checks, health and safety, fire safety etc
- Carry out assessment to identify and prioritise needs
- Use SMART goal planning to provide needs led holistic support
- Develop and maintain positive links with clients and key stakeholders
- Dealing with incidents and safeguarding concerns in accordance with organisational policies and procedures
**What you will need to succeed**
We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.
- Experience of working with vulnerable children and adults with complex needs
- A genuine passion for working with young people and be able to travel around Lewisham
- Good communication skills and the ability to engage with, and respect the needs of vulnerable people
- Excellent team working skills with a creative flair and ability to think outside of the box
- A good understanding of the issues affecting young people with complex needs
- Strong IT and social media skills to manage and maintain administration and recording systems
**The offer**
- **Salary:£22065.27 per year**:
- **Your holidays are important to us.** Take up to 28 days annual leave plus bank holidays.
- **Lean travel.** Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
- **Looking forward to your big bucket list trip?** You can buy or sell up to five days annual leave each year.
- **Get paid to do good.** We offer you two days off on full pay each year to volunteer in our communities.
- **Well done** With our colleague recognition programme you will know when you’ve done a #greatjob
- **Learning never stops.** One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
- **We’re here for you.** Our employee assistance programme offers counselling and support for you and your family 24/7.
- **Stay book-smart.** Take up to five paid days off per year to study toward a relevant qualification.
- **Experience new things.** We offer you a career break after 3 years’ continuous service.
**About us**
As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.
Job Reference: OHG01904
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