Specialist Housing Support Worker

2 months ago

Harlow, United Kingdom Peabody Full time

**What we’re looking for**:
Peabody are looking for Specialist Support workers to join a team working in a Supported Housing scheme for customers with Substance misuse issues. You will support our customers to maintain and access recovery programmes.

Do you have;
- A qualification or demonstrable experience of Treatment and Recovery for people with drug or Alcohol problems.
- An understanding of addiction and the impacts of substance misuse, and experience of working with vulnerable people who have experienced trauma and may have complex and challenging support needs.
- Experience of working with other agencies and statutory organisations, particularly within the Substance misuse, housing and social care sectors.
- A good knowledge of statutory and community services.
- Access to your own vehicle with business insurance included Is desirable.

If you do, this role is perfect for you

**A bit about the role**:
The Specialist Support workers role will be to support individual customers who have been referred to the service and are in Recovery. Your role and that of the team will be to develop a package of support that enables the customers to reduce the risk of harm caused by drugs and alcohol, develop their confidence in accessing the local community and maintain their tenancies. You will also use your skills and experience to offer specialised advice and guidance to colleagues and customers. In line with the schemes policies and procedures you will also offer specialised interventions when required.

**Your key responsibilities will include**:

- Ensure the effective delivery of the Drug & Alcohol Supported Housing service for customers with a history of addiction who are on the recovery journey.
- Provide proactive and effective specialised support for colleagues and customers, by modelling good practice, advising on, and intervening in, complex and/or high-risk cases as required.
- Maintain accurate records to evidence key performance targets and other reporting requirements.
- Develop and maintain good links with local statutory and voluntary agencies to enable service users to access appropriate services and support.
- Provide personalised, structured and flexible support to clients to enable individuals to improve/maintain their independence.
- Work with the scheme manager to effectively manage risk to service users, employees and the community.
- To provide ongoing support and advice, to support customers on their recovery journey
- To work collaboratively with partners, to ensure the Drug & Alcohol Supported Housing service provides an all-round Holistic service for customers.
- Participate in a shift Rota with colleagues to ensure there is cover for the service 24 hrs a day 7 days a week. This includes Sleep-ins.
- This role will require an Enhanced DBS check._

**A bit about us**:
We’ve been around for over 160 years and are one of the UK’s oldest not-for-profit housing associations. But our focus is always on the future. We exist to help people flourish. We do this by providing great homes and housing services, making a positive impact in communities and creating an inspiring, inclusive place to work.

We’re an inclusive organisation which enables our residents, customers and colleagues to thrive. Customers shape our services, and their voice and experiences empower change. Colleagues and customers develop and grow together in a culture which supports growth and celebrates diversity.

Here just a few of the benefits for working at Peabody:

- _25 _days’ annual holiday plus bank holidays
- Paid travel expenses, including mileage
- Sleep in allowance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications.
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- Spot bonus awards
- Up to 10% pension contribution matched 1:1
- Refer a friend bonus scheme

**Are you ready to apply?

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