Reception Supervisor
2 weeks ago
**Job Ref**:CHE1415
**Branch**:Cheval The Edinburgh Grand
**Location**:Cheval The Edinburgh Grand, Edinburgh
**Salary/Benefits**:Competitive Salary + Benefits
**Contract type**:Permanent
**Hours**:Full Time
**Shift pattern**:5 shifts over 7 days, 8 hour shifts, 7am-3pm, 10am - 6pm, 3pm - 11pm
**Hours per week**:40
**Posted date**:21/03/2023
**Closing date**:04/05/2023
Cheval currently has an exciting opportunity for an Reception Supervisor to join their team to support two of their Luxury serviced apartment residences, **Cheval The Edinburgh Grand and Cheval Old Town Chambers.** Our beautiful properties in the heart of Edinburgh.
As Reception Supervisor, of these 5* luxury residences, looking after a total of 124 apartments across the city, you will need to be a confident hospitality professional who has previous experience within a luxury high-end property and is dedicated to delivering service excellence to all guests.
- Have supervisory experience within a front office role
- Have worked in a luxury hospitality environment
- Are experienced in a property management system
- Can build excellent relationships with guests
- Have experience in motivating and leading a front office team
- Are a confident communicator
- Have strong attention for detail
- Have a positive attitude in everything you do
- Have a friendly, professional and warm manner
The Reception Supervisor role means you will be responsible for running the day-to-day operation of the Front Office department, floating between both properties, including to supervise, guide and train the team. You will ensure that the team are performing to the company standards and that all guests are receiving an excellent guest experience from start to finish.
**In return for your passion and drive to succeed we can offer you **
- Competitive salary
- Annual Bonus
- 29 days annual leave (increasing with service including public holidays)
- Life Assurance
- Season Ticket Loan
- Tuition funded support
- Apprenticeship scheme
- Contribution to personal pension (after 3 months)
- And many more benefits
**Helpful to know
- **
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
A basic disclosure (DBS Check) may be requested in the event of a position being offered.
**Cheval The Edinburgh Grand**:
Welcome to Cheval The Edinburgh Grand, a luxury all-apartment Residence located in the beating heart of Edinburgh, available to book for any length of stay, from one night, to one year or more.
Situated on St Andrew Square in the city’s New Town area, the Residence pays homage to its former life as an historic banking landmark, The National Bank of Scotland. The well-known building has been beautifully renovated to house 50 fully equipped serviced apartments, with options to accommodate from one to six guests. Each apartment seamlessly incorporates the building’s historic roots with slick contemporary design, and the interior décor has been intricately chosen to enhance authentic features including original dark wood panelling, fireplaces, brass door handles and decorative cornicing.
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