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Patient Pathway Administrator
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Romford, United Kingdom Barking, Havering and Redbridge University Hospitals Trust Full timeThe role of the Patient Pathway Administrator (PPA) is to provide a high quality professional administrative and clerical support to the Patient Pathway Co-ordinator (PPC) team within their clerical group. The co-ordination of the patient journey is a critical factor in ensuring the timely and effective delivery of care.
Apprentice Patient Pathway Coordinator
3 months ago
The Women and Child Health division is currently seeking to recruit a fulltime Apprentice Patient Pathway Coordinator (Medical Secretary) to join our Child Health Department.
This role is very demanding and the successful applicant will be expected to provide administrative support to a team of clinicians as well as audio typing of medical correspondence.
The successful applicant will have some experience of working in an administration or secretarial role and have good verbal and written communication skills, an excellent telephone manner, IT and Keyboard skills and be able to work in a professional calm manner in accordance with Trust's PRIDE values.
Alongside the job role you will be completing the Level 3 Business Administrator apprenticeship. If you already hold this qualification at Level 2 or above, then you are not eligible to apply.
Please read the advert and Job Description carefully before applying, ensuring that you clearly demonstrate how you meet the criteria in the person specification.
To be eligible for an Apprenticeship you must meet the following criteria:
Be 16 years old or over
Have the right to work in the UK
Have been permanently resident in the UK for the past 3 years
The Patient Pathway Co-ordinator (PPC) will work within Child Health to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.
We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.
We’re pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen’s and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also part of the North East London Cancer Alliance.
For further information on this role, please see the attached detailed Job Description and Person Specification.
