Customer Service Specialist Aog
4 weeks ago
Shifts 4 on 4 off
7pm to 7am
The purpose of the role is to provide an efficient and proactive Export service to all customers and related service providers with exceptional customer service.
- Arranging collection from vendors.
- Utilising ProCarS to produce shipping documentation i.e. Mawb, Hawb
- Preparation of export entries in accordance with UK HMRC regulations.
- Posting flights, Job file invoicing and Cost control.
- Ensure all queries and complaints are investigated and responded to promptly, both from external and internal customers / suppliers.
- Support sales and CSM with customer visits as requested.
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