Sales Advisor

3 weeks ago

Durham, United Kingdom Persimmon Homes Full time

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.

We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 15,000 homes a year. We have 30 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.

**We’re looking for people like you, and this could be your opportunity to start Building Your New Possible.**

**What is the role?**

This is an exciting opportunity for a Sales Advisor to join our Sales Team across the Durham/Sunderland/Gateshead area. The role typically reports into Field Sales Manager/Head of Sales/Sales Director.

The purpose of the role is to ensure sales targets are met through negotiation and selling of plots ensuring all aspects of the sale are in conformity with the standards as set by the New Homes Quality Code.

**The role will include**:

- Manage the sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions and the sale of finishing touches, to ensure achievement of sales targets.
- Manage communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents and New Homes Mortgage Advisers to ensure exchange takes place in 42 days, required documentation is provided and the home sale is audit compliant.
- Update and maintain the Customer Relationship Management (CRM) system to log the customer journey and facilitate timely and accurate management information.
- Communicate with customers to ensure the pre-move and after-sales Persimmon Pledge is adhered to, enhancing the customer experience
- Work cohesively with other departments across the Operating Company such as Construction, Commercial and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
- Complete weekly competitor reports, to ensure we can benchmark pricing and our value proposition against the local new build competitors
- Maintain the customer hub and show homes on the development in line with brand and company standards.
- Comply with the Group Health, Safety and Environment Policy and ensure compliance of prospective buyers during site visits and pre-sale and new home demonstrations to minimise incidents and accidents.

**What experience, qualifications and skills are we looking for?**
- Excellent communication skills, both written and verbal
- A good understanding of Microsoft Package, including Excel and Word
- Experience within a similar role in new homes sales/estate agency or delivering sales in a service environment is advantageous
- Commercially astute with a good understanding of the market and competitors
- Able to build relationships across functions, internally and externally
- Minimum of 5 GCSE's A-C or above is preferred
- Full UK Driving Licence is required

**What’s in it for you?**

The Salary & Benefits package
- Salary competitive (DOE)
- Contributory pension
- Life cover

**Persimmon are Proud Sponsors of Team GB**

**No Agencies please** - Persimmon will not accept speculative CVs as a means of introduction
- Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination._
- Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best._

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