Vehicle Service Advisor

4 weeks ago


Caernarfon, United Kingdom Smith and Reed Recruitment Full time

**Vehicle Service Advisor**

Sut y buasech chi’n hoffi cynrychioli busnes brysur a llwyddiannus a swfydledig ers 15 mlynedd? Mae Moduron GP Motors yn parhau i dyfu ac erbyn hyn yn chwilio am unigolyn brwdfrydig a chyfeillgar i ymuno a thim medrus wrth cynnig y safon uchaf posib o wasanaeth i ein cwsmeriaid. Byddech chi’n gyfrifol am delio gyda cwsmeriaid dros y ffon, trwy e-bost ac yn wyneb i wyneb yn trefnu apwyntiadau a gwneud yn siwr bod y dyddiadur yn drefnus o ddydd i ddydd. Bydd angen i’r unigolyn medru dilyn prosesau, cadw trefn ar y technegyddion, a gwneud yn siwr bod y garej yn rhedeg yn llyfn. Mae’r gallu i siarad ac ysgrifennu yng nghyfrwng y Gymraeg a Saesneg yn angenrheidiol i’r swydd yma.

Are you an experienced Service Advisor looking for your next role in the motor trade? We have a fantastic new role available for a customer focused, driven person with proven experience within the motor trade. My client, a highly successful Independent Automotive garage based in the Caernarfon area, is seeking a Vehicle Service Advisor to join their motivated team, offering the best software and tools to allow the successful person to hit the ground running. The written and oral communication skills in Welsh and English is necessary to initiate and respond to correspondence, to make thorough notes and to deal with other forms of communication.

The role is paying between £25,000 to £30,000 per annum depending on the level of experience, working 08:30 - 17:30 Monday to Friday.

**Key Duties**:

- Overseeing reception and supporting with meeting and greeting customers.
- Responding to customer queries, providing information, and sending detailed estimates.
- Communicating with technicians and customers and making appropriate advisories through detailed explanations.
- Selling work to customers to ensure they keep their cars road safe and prevent breakdowns or increased bills.
- Maintaining all customer notes within the company IT software.
- Forward planning and suggesting improvements across the business.

**Experience Required**:

- Confident in explaining vehicle repairs, translating Technician advice to customers.
- Ability to act proactively and with limited direct supervision, while at the same time recognizing when matters need to be referred to others.
- Thorough understanding of customer service procedures, office systems and general processes and the ability to translate that understanding to ensure the effective working of the particular processes and systems of the organisation.
- Interpersonal skills necessary to sustain effective relationships on behalf of our garage with external bodies and with its suppliers.
- Ability to work accurately with detailed information and to ensure that practical tasks are effectively implemented.
- E-literate and competent in using PC/laptop and associated networks.
- Enthusiasm for and interest in the motor industry and information and communication technology.
- Present the clients style of customer service to develop relationships with customers and present yourself in a manner appropriate to the situation.
- Develop own knowledge of their garage, its context and its services and suggestion of new processes and practices to accommodate new objectives and technological developments.
- Develop daily work plans for job objectives and keep people informed of progress on key tasks.
- Identify and highlight potential obstacles in achieving objectives and propose solutions where appropriate.

SMHR99



  • Caernarfon, United Kingdom Vehicle & Asset Solutions Ltd Full time

    **Vehicle & Asset Solutions** (VAS) is a market leader in the provision of outsourced asset verification audit services on behalf of banks and funding companies. We conduct a wide range of audit services, including Stocking, Fleet and Sub Hire across a broad spectrum of asset classes including Motor Car Dealerships, Marine, Caravans, Agricultural Machinery...

  • Courier - Own Vehicle

    4 weeks ago


    Caernarfon, United Kingdom Zoom 1hr Full time

    We are Zoom 1hr Delivery, your local delivery app, offering food, drink and retail for delivery to nearly 3.9 Million customers over 20 Counties in the UKMulti Drop Delivery driver shifts available from 9am to 10pm 7 days per weekZoom 1hr Delivery delivers groceries and offers a takeaway delivery service from multiple stores within your local area.As a...

  • Estate Agent

    1 month ago


    Caernarfon, United Kingdom Connells Group Full time

    OTE: £17,000+ Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in Caernarfon, working in our well known Beresford Adams estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...

  • Estate Agent

    1 month ago


    Caernarfon, United Kingdom Connells Group Full time

    OTE: £14,000, Uncapped Commission, Career Progression We’re looking for a highly motivated **Part Time Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Caernarfon **working in our well known **Beresford Adams** estate agency. **Why join us as a Part Time Estate Agent** / **Sales Negotiator?** - Industry...

  • Estate Agent

    4 days ago


    Caernarfon, United Kingdom Connells Group Full time

    OTE: £25,000, Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Caernarfon **working in our well known **Beresford Adams** estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...

  • Estate Agent

    1 month ago


    Caernarfon, United Kingdom Connells Group Full time

    OTE: £13,500, Uncapped Commission, Career Progression We’re looking for a highly motivated **Part Time Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Caernarfon **working in our well known **Beresford Adams** estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading...


  • Caernarfon, United Kingdom Gwynedd Council Full time

    Job title: Customer Advisor Customer Contact Directorate: Corporate Support Service: Customer Contact and Registration Closing date: 11/05/2023 10:00 Job type/Hours: Temporary year | 17.5 Hour Salary: £10,579 - £11,376 a year Pay Scale: GS4 Location(s): See Job Advertisement Location - **Pwllheli, Caernarfon, Dolgellau or...

  • Semi Skilled Mechanic

    1 month ago


    Caernarfon, United Kingdom Garej Arwyn Cyf Full time

    Garej Arwyn Cyf are seeking a Semi Skilled Mechanic to join our busy team. The role will include vehicle services and any other work required. We are looking for a great team player who is able to work using their own initiative and to listen to and follow instructions. Full Driving licence is also required due to the nature of the job. **Job Types**:...

  • Storeperson

    4 weeks ago


    Caernarfon, United Kingdom Moxe Recruitment Ltd Full time

    **Storeperson** **LOCATION - Wales** **SALARY - £26,000 - £28,000** Working for a leading provider in utility contracting services and distribution network operators, in both the private sector and the public sector across the UK. This company is the leading player in this industry and is looking for talented individuals to join. With this business, you...


  • Caernarfon, United Kingdom Gwynedd Council Full time

    **Occupational Health Adviser** £37,336 - £39,186 a year | Temporary Reference:23-27019 Directorate: Corporate Support Service: Health, Safety and Welfare Closing date: 08/04/2024 10:00 Job type/Hours:Temporary 1 year | 37 Hours **Salary**:£37,336 - £39,186 a year Location(s):Caernarfon This is a temporary post to be held for a period of one...


  • Caernarfon, United Kingdom YGC - Ymgynghoriaeth Gwynedd Consultancy Full time

    **Am fwy o wybodaeth ac ffurflen gais: -** **Rhaid i ymgeiswyr gwblhau’r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.** ............. **AMDANOM NI** Rydym yn sicrhau bod yr amgylchedd yn cael ei ddiogelu wrth...

  • Yard Assistant

    1 month ago


    Caernarfon, United Kingdom Travis Perkins plc group Full time

    This is an immediate start for a **Yard Sales Assistant** to join our Yard Sales team on a **casual labour contract** with flexible hours between 7.30am - 5pm Monday to Friday and **Saturday mornings** where applicable. Please talk to us at interview about the flexibility you need. At Travis Perkins we pride ourselves on being a great place to work...

  • Health Care Assistant

    1 month ago


    Caernarfon, United Kingdom Bionical Solutions Full time

    **Health Care Assistant - Bangor** **Full-time, permanent contract** **£23,000 + mileage allowance** **£500 bonus upon completion of probation** Bionical Solutions are a UK and US based healthcare business delivering care to patients in their own homes. Our services are rapidly growing across the UK and we need **Health Care Assistants like you **to...

  • Yard Sales Assistant

    1 month ago


    Caernarfon, United Kingdom Travis Perkins plc group Full time

    Joining our friendly and hard working family as an **Yard Sales Assistant**, you'll be on the front line dealing with our customers that come into our yard. As part of the branch team, you will play a vital role in our continued success, providing a first class service. **What will I be doing?** No one day is the same as the next in TP branch life, but...


  • Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 23-27019 Job title: Occupational Health Adviser Directorate: Corporate Support Service: Health, Safety and Welfare Closing date: 08/04/2024 10:00 Job type/Hours: Temporary year | 37 Hour Salary: £37,336 - £39,186 a year Pay Scale: PS1 Location(s): Caernarfon **Gwynedd Council offers an attractive employment package, for more...


  • Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 23-25330 Job title: Gwynedd Refugee Support and Integration Officer Temporary x5 Directorate: Housing and Property Service: Housing and Well-being Closing date: 31/08/2023 10:00 Job type/Hours: Temporary (see job advertisement) | 37 Hour Salary: £27,344 - £29,439 a year Pay Scale: S2 Location(s): Caernarfon Gwynedd Council...


  • Caernarfon, United Kingdom Rimini Street Full time

    We are actively seeking a Vice President, Retail, Industry Solutions . This global role will report directly to the Group Vice President, Industry Team. The VP Retail, Industry Solutions may work from a remote office in or near a major international city/airport. The role will require significant travel as necessary (expected 35% - 50%) across the...