Operations & Delivery Agent

3 weeks ago

Southampton, United Kingdom TUI Full time

A unique opportunity to join the leading international travel business as an Operations & Delivery Agent, you are responsible for communicating booking updates with our suppliers and operational management of pre-agreed Cruise Ship port calls as required in order to ensure the smooth operation of shore excursion operations and the complete satisfaction of our cruise passengers.

**ABOUT THE JOB**
- Updating and confirmation of all services with suppliers in relations to services/products required for our excursion operations - transport, venues, guides, staffing and all other services as required by the client.
- Preparation of all operational paperwork as required.
- Responsibility for successful operational delivery of port calls in situ at the pier.
- Supervision of Pier Dispatch Assistant’s in situ at the pier.
- Emergency point of contact during Cruise Ship operations.
- When required keep in contact with clients on-board staff, in particular the shore excursions teams, in order to review, update and agree final requirements in respect of tour services offered to our clients.
- Handling of all administrative tasks related to the role.
- Creation of profitability reports and preparation/distribution of invoices for all services provided (including abort call notification & invoices).

**ABOUT YOU**
- Degree education preferable but not essential.
- Previous experience in administration, supplier and customer management.
- Ability to use MS Office tools such as Word, Outlook and Excel.
- Highly organized and methodical person independently and in teamwork.
- Flexibility in working hours and days.
- Previous experience with Shore Excursions is advantageous.
- Good communication skills essential.
- Excellent level of English, both written and verbal. Any additional language advantageous.

**ABOUT OUR OFFER**
- Competitive salary and benefits as standard.
- Career progression opportunities in more than 50 countries worldwide.
- Develop yourself as part of a friendly, richly diverse and virtual international team.
- Exceptional approach to your learning - access to free learning platforms & language lessons.

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

In 2018, TUI’s Tours & Activities division acquired Musement, a leading traveltech start-up. Following a two-year transition period, both became one fully integrated business - known as TUI Musement - combining the global reach, strong resources and high quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

**#TUIJobs #TUIMusement

  • Operations & Delivery Agent

    3 weeks ago

    Southampton, United Kingdom TUI Full time

    A unique opportunity to join the leading international travel business as an Operations & Delivery Agent, you are responsible for communicating booking updates with our suppliers and operational management of pre-agreed Cruise Ship port calls as required in order to ensure the smooth operation of shore excursion operations and the complete satisfaction of...

  • Senior Estate Agent

    1 month ago

    Southampton, United Kingdom Austin & Wyatt Full time

    OTE:£40,000+, Uncapped Commission, Career Progression, Company Car/Car Allowance We’re looking for a highly motivated **Sales Valuer/Lister **to complement our fantastic residential sales team in Southampton working in our well known Austin Wyatt estate agency. **What’s in it for you as our Sales Valuer/Lister?**: - Industry leading **training and...

  • Operations Support Agent

    4 weeks ago

    Southampton, United Kingdom TUI Full time

    Join our Operations Support Team in **Southampton, UK** as an Operations support Agent as the link between Operations Support Hub, Central Functions and across the Destination. You will assist the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area. **ABOUT...

  • Commissioning Engineer

    3 weeks ago

    Southampton, United Kingdom Gearing Recruitment Solutions Ltd Full time

    Commissioning Engineer - Water IndustryA leading tier-1 MEICA contractor is looking for a Commissioning Engineer to work on wastewater and water treatment projects as part of their Southern Water Framework.If you are looking for your next move in the water and industrial sector, and have experience in water treatment, wastewater engineering, and site-based...

  • Commissioning Engineer

    3 weeks ago

    Southampton, United Kingdom Gearing Recruitment Solutions Ltd Full time

    Commissioning Engineer - Water Industry A leading tier-1 MEICA contractor is looking for a Commissioning Engineer to work on wastewater and water treatment projects as part of their Southern Water Framework. If you are looking for your next move in the water and industrial sector, and have experience in water treatment, wastewater engineering, and...

  • Commissioning Engineer

    3 weeks ago

    Southampton, United Kingdom Gearing Recruitment Solutions Ltd Full time

    Commissioning Engineer - Water IndustryA leading tier-1 MEICA contractor is looking for a Commissioning Engineer to work on wastewater and water treatment projects as part of their Southern Water Framework.If you are looking for your next move in the water and industrial sector, and have experience in water treatment, wastewater engineering, and site-based...

  • Operations Support Agent Southampton

    4 weeks ago

    Southampton, United Kingdom TUI Full time

    Join our Operations Support Team in Southampton, UK as an Operations support Agent as the link between Operations Support Hub, Central Functions and across the Destination. You will assist the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area. ABOUT THE...

  • Rental Operations Agent

    3 weeks ago

    Southampton, Southampton, United Kingdom Avis Budget Group Full time

    Job Title: Rental Operations AgentLocation: Southampton AirportSalary: £11,500 basic plus commission.Hours: Part-time permanent, Rotational Shift Pattern Monday-Sunday (annualised hours)Other: Free Parking & UniformAre you brilliant at creating unbeatable experiences that keep customers coming back time and again? Do you feel comfortable understanding and...

  • Ship Agent

    1 month ago

    Southampton, United Kingdom Navis Consulting Full time

    **Ship Agent - Permanent - Southampton** As a Ship Agent you will be responsible for maintaining port operations in line with the current procedures, ensuring that all customer needs are met, whist also abiding by the relevant legislations and regulations. You’ll also be maintaining professional standards, while also being aware of developing markets....

  • Ship Agent

    2 weeks ago

    Southampton, United Kingdom Navis Consulting Full time

    **Ship Agent - Permanent - Southampton** As a Ship Agent you will be responsible for maintaining port operations in line with the current procedures, ensuring that all customer needs are met, whist also abiding by the relevant legislations and regulations. You’ll also be maintaining professional standards, while also being aware of developing markets....

  • Operations Support Agent Southampton

    4 weeks ago

    Southampton, United Kingdom TUI Full time

    Join our Operations Support Team in Southampton, UK as an Operations Support Agent as the link between Operations Support Hub, Central Functions and across the Destination. You will assist the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area. ABOUT THE...

  • Operations Support Agent Southampton

    3 weeks ago

    Southampton, Southampton, United Kingdom TUI Full time

    Join our Operations Support Team in Southampton, UK as an Operations Support Agent as the link between Operations Support Hub, Central Functions and across the Destination. You will assist the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area.ABOUT THE...

  • Site Agent

    2 months ago

    Southampton, United Kingdom Bond Recruit Ltd Full time

    Exciting Opportunity: Site Agent for New Road Construction in Southampton!Are you an experienced Site Agent with a passion for civil engineering and road construction? Our client is seeking a talented individual to lead our team on the construction of a new road project in Southampton. If you're ready to take on a challenging role and play a key part in...

  • Sub Agent

    1 week ago

    Southampton, United Kingdom Run Resourcing Ltd Remote Work Freelance Full time

    We’re recruiting a Sub Agent for a highways project situated on the outskirts of Southampton, commencing at the beginning of July. The work involves concrete bay replacement and be required to work night shifts.Key Site Agent Duties: * Acting as principal contractor you will be required to manage the specialist sub contractors on site * Review risk...

  • Sub Agent

    1 month ago

    Southampton, United Kingdom Run Resourcing Ltd Full time

    We’re recruiting a Sub Agent for a highways project situated on the outskirts of Southampton, commencing at the beginning of July. The work involves concrete bay replacement and be required to work night shifts. Key Site Agent Duties: * Acting as principal contractor you will be required to manage the specialist sub contractors on site * Review risk...

  • Sub Agent

    1 month ago

    Southampton, United Kingdom Run Resourcing Ltd Full time

    We’re recruiting a Sub Agent for a highways project situated on the outskirts of Southampton, commencing at the beginning of July. The work involves concrete bay replacement and be required to work night shifts.Key Site Agent Duties: * Acting as principal contractor you will be required to manage the specialist sub contractors on site * Review risk...

  • Call Centre Agent

    1 month ago

    Southampton, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride ourselves on...

  • Senior Customer Service Agent

    1 month ago

    Southampton, United Kingdom Northgate Vehicle Hire Full time

    **Salary**: £25,839.46 pa **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers’ businesses moving, that’s what we do.** As a Senior Customer Service Agent, you skilfully bring to life the Northgate experience, coordinating your team of drivers to meet the needs of your...

  • Port Agent

    1 month ago

    Southampton, United Kingdom Red - Specialist Recruitment Full time

    Our client, based in Southampton is looking for a Port Agent to join their team on a 6 month fixed term contract.As a Port Agent, you will represent the interests of the shipowner or charterer (the Principal), while the ship is in port by providing assistance and/or advice as required. The Port Agent is responsible to the Principal for arranging, together...

  • Sub Agent

    3 weeks ago

    Southampton, Southampton, United Kingdom Morgan Sindall Plc Full time

    Sub AgentLocation: SouthamptonAbout us:Would you like to work for one of the _most successful and secure_ companies within the UK Infrastructure industry with a vision to be a market leader across all of the sectors in which we operate?_ Morgan Sindall_ provides national infrastructure services to private and public sector customers across a comprehensive...