Order Management

3 weeks ago

London, United Kingdom Seven Investment Management Full time

**About The Role**:
**Purpose**

**Responsibilities**:
Order Administration
- Creation of manual orders for execution on discretionary, advisory and model rebalance orders.
- Processing and monitoring of orders through to settlement agent / custodian, resolving queries as they arise.
- Creation and execution of switch instructions.
- Assistance in creating model weightings on 7IM and external Platforms.
- Daily review of reconciliation reports.
- Any Ad Hoc processes that need completing.

Self-Invest Administration
- Execute buy & sell trade instructions for self invested clients
- Organise ISA Subscriptions
- Execute withdrawal instructions
- Set up and maintain standing orders & monthly withdrawals
- Ensuring clients’ accounts do not become overdrawn; fixing this issue if it occurs
- Providing ad-hoc valuations/transaction histories when requested and investigating any client queries
- Organising transfer out of accounts to different providers
- Processing account opening/closings and change of service type requests
- Processing corporate action instructions
- Sending out trade confirmations and tax packs Updating client data on internal systems

Settlement Administration
- Monitoring of settlement agent / custodian to include acceptance of STP UTM trades, unsettled trades / positions, market checking, trade confirmations/ matching and client debtors.
- Bargain amendments - processing of all deal amendments ensuring correct booking, documentation, sign off and tracking.
- Fund Manager liaison to assist in timely booking and settlement.
- Reviewing STP connections to ensure trades have been accepted by EMX/ Calastone and enhancing the coverage.
- Ensure coveralls are in place where available.

Dealing Cover
- Cover for dealing responsibilities to include placement of market trades, retrieval of broker confirmations and completed trade booking.

Self Invest
- Execute buy & sell trade instructions for self invested clients
- Organise ISA Subscriptions
- Execute withdrawal instructions
- Set up and maintain standing orders & monthly withdrawals
- Ensuring clients’ accounts do not become overdrawn; fixing this issue if it occurs
- Providing ad-hoc valuations/transaction histories when requested and investigating any client queries
- Organising transfer out of accounts to different providers
- Processing account opening/closings and change of service type requests
- Processing corporate action instructions
- Sending out trade confirmations and tax packs
- Updating client data on internal systems

Relationship & Support
- Relationship with Operations, Platform/ Regional Relationship Management and the 7IM Relationship Management teams providing support and ensuring procedures and controls are adhered to at all times.
- Timely resolution of queries relating to client positions and accounts.
- Service provision to internal clients.

Other
- Keep abreast of market and regulation developments, especially with regard to dealing, settlement, clearance and custody.
- Treat clients (internal and external) and colleagues fairly and adhere to the 7IM mission and tenets.
- Building good and lasting relationships with clients (internal and external) and understand their motivations. Provide suitable solutions that meet their needs.
- Provide clear and relevant updates to clients (internal and external) and to colleagues to build client confidence.
- Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns.

**About You**:
**Knowledge**:

- 1-2 years industry experience some within a Unit Trust or Dealing Support role.
- Knowledge of investment platforms would be beneficial but not essential.
- Knowledge of Pershing systems and procedures would be beneficial but not essential.

**Qualifications**:

- Relevant industry qualifications beneficial but not essential, including SII Certificate in Securities & IOC.

**Skills**:

- Organisation skills.
- Process Design skills.
- Ownership and Initiative required to resolve problems and escalate where necessary.
- Control, accuracy and quality assurance skills.
- Numeracy skills to understand, process and check a range of data.
- Good knowledge of operational administration including settlement, custody and clearance.
- Time management and ability to prioritise.

**Other relevant information**
- Reports to Head of Dealing.
- Subscribe to 7IM’s Mission and Tenets and Treating Customers Fairly initiatives.
- A ‘team’ attitude is needed - helping others when required.
- Other responsibilities as reasonably required by the line manager and/or 7IM.

**About Us**:

- The ‘7’ in 7IM refers to the seven original founders of the business. Back in 2002, they couldn’t find a firm they trusted to manage their families’ money properly - big banks seemed impersonal and greedy, while most boutiques lacked the necessary investment process and structure. They started the kind of organisation they’d like to invest with themselve

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