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Call Centre Advisor
2 months ago
**Call Centre Advisor**
**Location: Weston-super-Mare, Somerset**
**Working hours: Full time - 39 hours (to include weekend working)**
**Salary: Up to £10.62ph**
**Training provided**
At Specsavers, our Call Centre Advisors are essential in shaping the beginning of our Customer’s journey.
We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.
As part of our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
**Job Types**: Full-time, Permanent
**Salary**: Up to £10.62 per hour
Expected hours: 39 per week
**Benefits**:
- Employee discount
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work authorisation:
- United Kingdom (required)
Work Location: In person
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