Conference & Banqueting Operations Manager
3 days ago
We are looking for a Conference & Banqueting Manager to join our client here at this award winning Hotel near Yateley, Hampshire. The hotel is set in acres of beautiful Hampshire countryside, hosting many weddings and events year-round.
Whilst the Sales team are responsible for the selling and booking of the conferences and events, they require a proactive, driven and organised Conference and Banqueting Operations Manager to run the day-to-day operation and be there for their guests and theirneeds.
They have multiple conference suites of varying sizes, and other events can range from party nights to christenings etc. Whilst they have specialist Wedding Coordinators within the Sales teams, as the Conference and Banqueting Manager you may also be requiredto assist with weddings. Your duties will include, and not be limited to:
- Oversee the performance of the F&B team to ensure guests experience high standards of service at all times
- Be on hand for multiple events at once, ensuring the needs of the guest are prioritised and met in a timely and efficient manner
- Respond to guest feedback and identify areas with potential to improve service delivery
- Plan rotas in advance in line with guest requirements and department budgets
- Ensure equipment for scheduled events is available and in full working order prior to commencement of the events
- Comply with all fire, health and safety and hygiene regulations as well as licensing regulations
- Cash handling and end of day reconciliation and banking
- Oversee the F&B Assistant Managers with stock control, rotation and ordering
- Fulfil the role of Duty Manager as required
Benefits include:
- Company events
- Discounted or free food
- Employee discount
- Life insurance
- On-site parking
- Referral programme
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