Receptionist and Admin Support Assistant

4 weeks ago


Kidderminster, United Kingdom King Charles I School Full time

**Receptionist and admin support assistant-Job description**

**Grade** SC2 (point range 3-4)
**Line managed by** Head of data, exams and timetabling
**Hours** 26-38 hours per week. Term time weekdays only plus the school training days

(pro rata).

**Summary**
To provide a reception service to the school, including operation of switchboard, provision of first aid for students and staff and general administrative tasks.

**Specific responsibilities**
1. Undertake reception duties, answering routine face-to-face enquiries and signing in visitors.
2. Operate telephone system, answering and forwarding incoming calls and taking messages.
3. Sort and distribute mail; prepare outgoing mail.
4. Organise collection of parcels with courier.
5. Assist with student first aid/welfare duties, looking after sick students, liaising with parents/carers and staff.
6. To keep records of staff signing in and out of school.
7. Undertake typing of routine letters and other documents.
8. Produce lists, information and data as required.
10. Maintain stocks of stationery and medical supplies.
11. Maintain tidy reception area, medical room and stationery cupboard.

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. Staff will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description. This job description will be reviewed annually and the headteacher reserves the right to alter the content of this job description, after consultation with the post-holder, to reflect changes to the job or services provided, without altering the general character or level of responsibility.

**Receptionist and admin support assistant-Person Specification**
**Criteria Essential Desirable Method of assessment**

**Experience **▪ Experience of Microsoft ▪ Experience of working Application form,
Office packages in an education or interview and references

▪ Experience of working agency setting effectively with others to ▪ Experience of working meet common goals with young people

▪ Experience in promoting and ensuring the health and safety of students and staff

▪ Experience of procedures relating to child protection and safeguarding

▪ Working within an office environment, dealing with members of the public

**Skills and **▪ Suitability to work with ▪ Ability to be flexible in Application form,
**attributes **young children order to create interview and references.

▪ Ability to maintain promoting the strictest confidentiality welfare of children and integrity at all times including:
▪ Ability to liaise with other members of staff ▪ motivation to work in a professional with children and manner young people, and

▪ Knowledge of promoting ▪ ability to form and inclusion and equal maintain appropriate opportunities relationships and

▪ Ability to manage own personal boundaries time effectively and with children and demonstrate initiative young people including establishing priorities within own workload

▪ Ability to work constructively as part of a team or individually, understanding school roles and responsibilities and own position within these

▪ Ability to cultivate positive and effective relationships to encourage the best possible outcomes

▪ Ability to adhere to working procedures and policies within the school environment

▪ Ability to work under pressure and meet deadlines

▪ Ability to relate to students, staff and parents/carers

▪ Ability to deal with problems in a positive and systematic manner

▪ Excellent communication, presentation and interpersonal skills

▪ The ability to support students and respond to

parents/carers through fluent and accurately spoken English

▪ Professional telephone manner

▪ Expectations of high standards

**Personal **▪ Ability to use judgement ▪ An enthusiasm for Application form,
**qualities **and common sense challenge, interview and references

▪ Approachable development and
▪ Ability to prioritise innovation
▪ Ability to work on own initiative
▪ Excellent personal organisation and self motivation

▪ Commitment
▪ Reliable and trustworthy
▪ Flexible approach to work
▪ Honest
▪ Ability to be sensitive to the needs of others
▪ Ability to be supportive
▪ Professionalism
▪ A sense of humour, warmth, energy, stamina and resilience

▪ Willingness to reflect upon his/her experiences in a critical and constructive manner

▪ High standards of personal appearance

**Education **▪ NVQ 2 or equivalent High level of IT literacy Application form and
**and **qualification or relevant certificates
**qualifications **experience

▪ Good numeracy and literacy skills

▪ Willingness to undertake further professional development

▪ Recognised first aid certificate (training will be provided for any applicant who currently does not have a certificate)

▪ Vali


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