Customer Service Associate
3 weeks ago
Overview
**Reference**
OA/5763
**Salary**
£11.05 - £11.05/hour
**Job Location**:
- United Kingdom - England - Greater London - Walthamstow
**Job Type**
Temporary
**Posted**
Monday, January 16, 2023
Customer Service Associate - Walthamstow
Full time - 40hrs per week - £11.05ph - Immediate start.
Are you interested in working for a high-end Student Accommodation company?
If you have excellent Customer Service and/or Reception experience, then this role may be for you
The job will involve working as part of a team to provide day-to-day management of the residents and property with its community including marketing, customer service support, front desk duties and tenancy administration.
Based on the front desk you will be responsible for:
- Responds positively to customer queries and complaints taking appropriate action to resolve.
- Answering calls from residents and visitors.
- Taking bookings and importing these into the database.
- Completes administrative tasks including logging of maintenance requests, filing, and preparing notices and updating of databases.
- Undertakes marketing activities such as attending open days and leafleting to promote the property.
- Excellent customer service skills.
- Significant experience in a customer facing service delivery role.
- Strong relationship building.
- Proactive with a can-do attitude.
- Excellent organisation skills with the ability to multitask and prioritise.
Contact information
Jo Learmonth
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