Customer Service Associate
3 weeks ago
A leading Foreign Exchange company are seeking a bright Customer Service Associate. You will be employed on an ongoing temporary basis for a minimum twelve months. You will be based near Victoria, in office three days a week and two days from home. Hours are 8:30 – 5:30 Monday to Friday.
WHAT YOU’LL DO
You will be supporting the team with client communication and administration. This role is intellectual and requires strong punctuality.
Day to day duties:
- Client communication, phone, live chat, mailbox
- Admin support for the relationship manager
- Compliance, onboarding and verification checks
- Calculating rates and percentages
- Data entry and proof reading
- Updating the database
You must have outstanding written and verbal communication skills, good numerical understanding and excellent client service skills.
Requirements:
- University degree or equivalent
- Fluent in English
- Good use of Microsoft packages
- Excellent commination, written & verbal
- 6months+ office experience
- Strong work ethic
- Ability to multitask and prioritise workload
- An interest in Financial Services
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