![University of Salford](https://media.trabajo.org/img/noimg.jpg)
Customer Services Team Leader
3 weeks ago
Opportunity ID
1664
Opportunity Closing Date
18/06/2023, 23:55
Primary Location
- Salford - Peel Park Campus
School or Business Unit
- Directorate of Student Success, Administration & Support
Contract Type
- Part Time Permanent
Salary
£30,619 - £35,308
Opportunity
**So, what will the role involve?**
The Customer Services Team Leader is responsible to the Customer Service Manager for the day-to-day operations of Library Services and its associated functions. The skills and competencies required include exemplary supervisory and team working skills and the ability to work flexibly and effectively with key delivery partners.
**This is a part time permanent position.** The regular shift for this role is Friday - Monday 9am - 5pm, based on campus however, some flexibility may be required in line with service requirements to provide cover for other shifts including evenings throughout the week.
**A bit about the Library Services Team**
The Library Services team provides high-quality learning spaces and excellent frontline** **support to students, aiming to create a sense of belonging at the University. We make every contact count: finding the right answers, connecting students to different services, and looking for the best solutions to their problems. Our team builds rapport with our service users, cultivating an inclusive Library community where students can be themselves and feel supported. We maintain a high standard in our library spaces and resources, ensuring an excellent experience each time.
The Library is organized into three functional units: Library Services, Content and Business, and Learning and Research Support. Library Services are responsible for the delivery of services including access management, lending, and returning of books and laptops, in person enquiry services, and for the management and development of libraries and learning spaces across the campus.
**What’s in it for you?**
- ** Competitive salary**:
- and excellent pension scheme
- **Generous annual leave**:
- plus the option to buy additional holiday days
- **Flexible working**:
- we support a culture of both flexible and agile working, to help you find the right balance
- **Professional development**:
- a comprehensive package of training and development opportunities to help you achieve your full potential
- ** Our community**- there’s a real sense of belonging here at Salford. We value diversity — in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students’ lives
- ** The perks** MySalford, our online employee portal, offers a wide range of lifestyle benefits and discounts
Applicants should be aware that although the role will be assigned to a specific department / school within DSSASS in the first instance, we reserve the right to reassign the post to meet the future needs of the University.
-
Customer Services Team Leader
2 weeks ago
Salford, United Kingdom University of Salford Full timeOpportunity ID 1259 Opportunity Closing Date 15/01/2023, 23:55 Primary Location - Salford - Peel Park Campus School or Business Unit - Directorate of Student Success, Administration & Support Contract Type - Full Time Permanent Salary £29,619 - £34,308 Opportunity **The Library, the team and the role** The Library is a central location on campus...
-
Customer Service Team Leader
1 day ago
Salford, United Kingdom ForHousing Full time**Date Posted** 22/02/2024 **Application Closing Date** 21/03/2024 23:59 **Hours** 36 per week **Salary** £33,000 per annum. 12 month contract **Location** Salford This role is known internally as “Customer Connect Hub Team Leader.” Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to...
-
Customer Services Team Leader
2 weeks ago
Salford, United Kingdom University of Salford Full timeOpportunity ID 1618 Opportunity Closing Date 04/06/2023, 23:55 Primary Location - Salford - Peel Park Campus School or Business Unit - Directorate of Student Success, Administration & Support Contract Type - Full Time Permanent Salary £30,619 - £35,308 Opportunity **A bit about the Library Services Team** The Library Services team provides...
-
Customer Team Leader
2 weeks ago
Salford, United Kingdom Coop Full time**Customer Team Leader** - Location: Media City, Salford, M50 2BS- Pay: £13.32 per hour- Contract: 30 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 5:45am), afternoons, late evenings (until 11:15pm) and weekends, to be discussed at interview.- Full, paid training provided- - You must...
-
Customer Services Team Leader
3 days ago
Salford, United Kingdom University of Salford Full timeOpportunity ID 2249 Opportunity Closing Date 13/03/2024, 23:55 Primary Location 1 - Salford - Peel Park Campus School or Business Unit 1 - Directorate of Student Success, Administration & Support Contract Type 1 - Full Time Permanent Salary £31,396 - £36,023 Opportunity 1 **A bit about the Library Services Team** The Library Services team...
-
Customer Team Leader
1 week ago
Salford, United Kingdom Coop Full time**Customer Team Leader** - Location: Media City, Salford, M50 2BS - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 5:45am, afternoons, late evenings until 11:00pm and weekends, to be discussed at interview - Full training given- You...
-
Customer Team Leader
1 week ago
Salford, United Kingdom Coop Full time**Customer Team Leader** - Location: Unit 1, 1 Lockgate Square, Salford, Manchester, M5 4YU - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...
-
Assistant Team Leader
3 weeks ago
Salford, United Kingdom Shoalter Automation Full time**Salary**: £26,160 + Incentives **Location**: MediaCityUK **Assistant Team Leader Role & Responsibilities** - To be a Assistant Team Leader of Customer Service Department - Provide effective solutions to enquiries/ complaints from CS frontline staff and customers within a predefined time frame in a professional manner - Ensure adherence to policies for...
-
Team Leader
4 days ago
Salford, United Kingdom Card Factory Full timeJob Introduction **Location: Salford** **Contracted Hours Available: 12** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...
-
Night Service Facilities Team Leader
1 day ago
Salford, United Kingdom Salix Homes Full timeJob reference - REQ0667 Date posted - 17/05/2024 Application closing date - 03/06/2024 Location Salary - £26,421 - (with additional 33.3% shift enhancement of up to £8,806.08) Package Contractual hours - 36 Basis - Full time Job description Salix Homes is a multi-award winning not for profit social housing provider based in Salford, Greater...
-
Bad Debt Protection Team Leader
2 weeks ago
Salford, United Kingdom Bibby Financial Services Full time**Bad Debt Protection Team Leader** Bibby Financial Services have an exciting opportunity available for a committed **Bad Debt Protection Team Leader **to join our team. This is a hybrid role with flexibility to work in any of our UK offices.You will join us on a **full time, permanent** basis and in return, you will receive a **competitive salary of...
-
Team Leader
1 week ago
Salford, United Kingdom BES Group Full time**The BES Group are the leading end to end solution provider in the Testing, Inspection, Certification and Compliance sector. Our team of experts (hand-picked by our Careers Team) cover an extensive range of engineering services.** We’ve gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a...
-
Service Desk Team Leader
2 weeks ago
Salford, United Kingdom LIMA Networks LTD Full timeFrom infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA’s partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it’s made us a trusted provider to UK organisations across the public and private sectors. We are recruiting for a **Service...
-
Service Desk Team Leader
1 day ago
Salford, United Kingdom LIMA Networks LTD Full timeFrom infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA’s partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it’s made us a trusted provider to UK organisations across the public and private sectors. We are recruiting for a **Service...
-
Service Desk Team Leader
1 week ago
Salford, United Kingdom LIMA Networks LTD Full timeFrom infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA’s partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it’s made us a trusted provider to UK organisations across the public and private sectors.We are recruiting for a Service...
-
Service Desk Team Leader
1 day ago
Salford, United Kingdom LIMA Full timeM50 1DR Managed Services Full time Permanent - From infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA’s partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it’s made us a trusted provider to UK organisations across the public and...
-
Service and Sales Team Leader
2 weeks ago
Salford, United Kingdom Campus Living Villages Full timeService and Sales Team Leader - Debt Deliver team KPI targets on calls, chats and tickets volumes whilst assisting the Village teams in meeting and exceeding occupancy, revenue and debt targets for core, academic, group and short stays. Maximizing lead conversion of new, acquisition customers and increasing student and client retention. Maximising payment...
-
Customer Service Team Lead
3 weeks ago
Salford, United Kingdom Leep Utilities Full time**ROLE PURPOSE** Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooling and hot water services. Leep is the result of a joint venture between the...
-
Customer Service
2 months ago
Salford, Salford, United Kingdom Bamford Contract Services Ltd Full timeCustomer Service / ReceptionistTemporary Role: Immediate Start4 on, 4 off Shift Pattern12 hours: 7am-7pmLocation: Manchester City CentreRate: £11.44 per hourOur prestigious build-to-rent company is seeking a Customer Service / Receptionist to support the team during a busy period. This building boasts a stunning collection of luxury apartments and prides...
-
Arboriculture Team Leader
2 weeks ago
Salford, United Kingdom Liberty Full timeLiberty has an exciting opportunity for an Arboriculture Team Leader to join our team, based in Salford. You will be working on social housing, on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £30,000 per annum Plus Benefits. We’re experts in property services, reactive and void maintenance,...