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Night Service Facilities Team Leader

3 months ago

Salford, United Kingdom Salix Homes Full time

Job reference
- REQ0667

Date posted
- 17/05/2024

Application closing date
- 03/06/2024

Location

Salary
- £26,421 - (with additional 33.3% shift enhancement of up to £8,806.08)

Package

Contractual hours
- 36

Basis
- Full time

Job description

Salix Homes is a multi-award winning not for profit social housing provider based in Salford, Greater Manchester. The success of our vision of “Helping our communities live, grow and thrive together” is underpinned by effective and engaged colleagues. We want our colleagues to “Be Salix” by living and breathing the culture, values and vision of our organisation.

We are looking to recruit an ambitious, driven, customer focus person to join our award-winning social housing organisation in our vision to ‘helping our communities, live, grow and thrive together’.

**The role - What I’ll be doing**

The Night Facilities Service Team Leader will provide supervision to the Night Service Facilities Officers and support the Night Service Manager to deliver a professional, high quality, service including security, CCTV, door entry, mobile patrols, anti-social behaviour and emergency response, lone working monitoring, business continuity response, emergency janitorial and Salix Homes’ emergency call centre.

You will be working a 4 on 4 off night shift pattern starting at 6pm till 6am, as part of a team delivering a front-line service to meet customer demand at first point of contact.

**What we’re looking for**

This role would suit a self-motivated leader with strong communication skills who thrives on a varied workload in a busy customer focused environment. This role requires someone who can assume direction and support for a small team, providing a comprehensive service to a diverse range of customers.
- Self-motivated leader
- Strong communication skills
- Experience in supervising a team
- Experience in customer service
- Full valid manual driving licence
- SIA CCTV licence

**What we offer as a company**
- Annual Salary of up to £26,421 - (with additional 33.3% shift enhancement of up to £8,806.08)
- Up to 34 days annual leave - increases with years services + bank holidays.
- Flexible Working and Family friendly policies
- Generous defined contribution Pension Scheme
- Life Assurance worth 3 x annual salary
- Health Cash Plan which also provides a range of discounts including discounted gym membership
- An inclusive and positive colleague culture - Investors in People Gold accredited organisation.
- Advocate of the Greater Manchester Employment Charter

Salix Homes are proud to have been awarded membership to the **Greater Manchester Good Employment Charter** and we will constantly strive to improve working conditions for our colleagues

We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage.

Interviews to be held the week commencing the 17th June