Medical Secretary Cardiac Surgery

4 weeks ago


Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

The Cardiothoracic & Vascular Surgery Service Line is looking for a Band 4 Medical Secretary (34 hours a week) to start on 1stMarch 2023 on a 12 month secondment / fixed term basis to cover maternity leave. The postholder will provide a comprehensive secretarial service to our Cardiac Surgery Service, in an efficient and timely manner.

A Medical Secretary provides secretarial support to medical staff and their teams. To deliver this service it is essential that you have previous secretarial/administration experience and a good understanding of the RTT pathway.

Good communication skills are essential in the role, as is a willingness to work as part of a team. An understanding of the importance of confidentiality will need to be demonstrated.

**Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.**

The key responsibilities of this role are the effective and efficient management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures.

Responsible to undertake the role of medical secretary for consultant(s)/clinician(s) and their support clinical team.

1. To represent the team in relevant meetings as directed by line manager.
2. To manage and run own PTL for Consultant Team.
3. To ensure data quality issues are sorted.
4. Following the introduction of voice recognition technology to take responsibility for clinic admin preparation and distribution in a timely and effective manner.
5. Responsible for the full secretarial and administrative service to the consultant(s) and his/her medical team (where appropriate).
6. Take appropriate action with regard to telephone calls from parents/carers of patients, GPs and other agencies using initiative, within broad guidelines outlined by the consultant(s)/directorate manager.
7. Ensure accurate messages are taken for consultant(s) team and delivered in timely manner.
8. Prioritise own workload.
9. Regular exposure to distressing/emotional circumstances (eg typing of correspondence and reading reports etc).
10. Sorting and dealing with all correspondence and keeping a satisfactory record and filing system to ensure swift retrieval of information.
11. Provide administrative support to consultant(s) in respect of work relating to Royal Colleges, teaching, research, NHS medical reports, charities and publications, including organising meetings, agendas and minutes.
12. Assist with the improvement and presentation of data collection using appropriate computer software to achieve effective results.
13. Undertake routine office duties including note tracing, photocopying, faxing, filing of correspondence and results and maintenance of records when required.
14. Be versatile and adaptable to the demands of the team. Work without supervision and take the initiative as and when required.
15. Ensure effective communication with all members of a multi-disciplinary team.
16. Provide support in respect of consultants’ clinical audit responsibilities.
17. Ensure comprehensive working knowledge of iPMS as commensurate with role.
18. Obtain patient test results using PATH/WebPACS system at consultant(s)/team request.
19. Ensure all hospital case notes are traced into and out of the department accurately on iPMS.
20. To obtain hospital case notes from both within the Trust and outside Trusts when required by the consultant(s) and/or team.
21. To arrange for copies of scans/X-rays/ angios to forward to other Trusts and hospitals.
22. Co-ordination of specialty in-patient, elective and non elective, out-patient and diagnostic waiting lists within the framework of the Waiting List Management Policy (MGN4), ensuring adherence to NHS constitution with avoidance of breach of policies
23. Ensure GP Choose and Book referral letters are processed and directed to appropriate appointment office in line with Trust Waiting List Policy.
24. To carry out any other clerical duties as determined by the line manager.



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