Apprentice Surgery Reception and Administration

4 weeks ago


Plymouth, United Kingdom The Focus Training Group Full time

**Surgery Reception and Administration Support Apprentice with Elm Surgery**

Monday - Friday - working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at interview (30 minutes unpaid lunch break) Shifts TBC.

Total hours per week: 37.50
- **Apprenticeship level - **Intermediate

Level 2 (GCSE)

**What you will do in your working day**

Responsibilities will vary day-to-day but will be primarily to support a busy medical reception area.

Tasks will include:

- Booking in patients at reception area
- Assisting with general enquiries over the phone
- Booking patients for routine appointments
- Handling general medical enquiries including liaison with other GP/NHS contacts
- Assisting with other general administration support tasks such as scanning documents, photocopying of notes/records, filing patient notes and general accurate record keeping tasks

**The training you will be getting**
- Customer Service Practitioner Standard - Level 2
- On the Job training to support role development
- Off the Job training (College attendance) to support qualification requirements
- Employer will offer dedicated Off the Job training time to support qualification requirements
- Functional Skills support - maths and English (if required)

**What to expect at the end of your apprenticeship**

**Requirements and prospectsDesired skills and personal qualities**

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Non judgemental, Patience

**Qualifications**

GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent Mathematics (Grade A*/9 - C/4) Desired

**Things to consider**

**About the employer**

Elm Surgery is a busy and well-established medical practice that supports over 9500 patients. Apart from offering clinics to support chronic diseases such as diabetes and asthma, we also support a variety of other medical services including antenatal and postnatal care, minor surgery and various vaccinations to support a variety of illnesses and patients.

**Employer**

Elm Surgery

**Address**

123 LEYPARK WALK

PLYMOUTH

PL6 8UF

**Training provider**

FOCUS TRAINING (SW) LIMITED

**Adjustments for experience**

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience

**Apprenticeship standard**

Customer service practitioner
Level 2 (GCSE)

**Demonstrating experience**

You should be prepared to show your competence, and evidence of relevant qualifications

**Job Types**: Full-time, Apprenticeship

Pay: £12,480.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Plymouth: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Plymouth, United Kingdom Elm Surgery Full time

    Apprenticeship summary - Annual wage £9,379.50 Wages explained - Working week Monday - Friday - working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at interview (30 minutes unpaid lunch break) Total hours per week: 37.50 - Apprenticeship level Intermediate Level 2 (GCSE) What will the apprentice...


  • Plymouth, United Kingdom Elm Surgery Full time

    Working week Monday - Friday - working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at interview (30 minutes unpaid lunch break) Shifts TBC. Total hours per week: 37.50 Apprenticeship level Intermediate Level 2 (GCSE) **What will the apprentice be doing?** Responsibilities will vary day to day but...


  • Plymouth, United Kingdom Oakside Surgery Full time

    £8,754.20 Working week Monday - Friday 35 hours per week - 30 minutes unpaid lunch break (working times will be confirmed at interview). Total hours per week: 35 Apprenticeship level - Intermediate Level 2 (GCSE) **What will the apprentice be doing?** We are looking for someone who is friendly, enthusiastic and ambitious, and would work well within a...


  • Plymouth, United Kingdom Oakside Surgery Full time

    **Working week** Monday - Friday 35 hours per week - 30 minutes unpaid lunch break (working times will be confirmed at interview).Total hours per week: 35.0 Apprenticeship level Intermediate Level 2 (GCSE) **What will the apprentice be doing?** We are looking for someone who is friendly, enthusiastic and ambitious, and would work well within a small yet...


  • Plymouth, United Kingdom Elm Surgery Full time

    Sign in to apply Closing date: 10 Mar 2023 **Apprenticeship summary**: - **Annual wage**: £9,379.50 - Wages explainedApprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates - **Working week**: Monday - Friday - working within shifts initially over 5 days but may...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Surgery Reception and Administration Support Apprentice with Oakside Surgery** Working week Monday - Friday 35 hours per week - 30 minutes unpaid lunch break (working times will be confirmed at interview). Total hours per week: 35.0 Apprenticeship level Intermediate Level 2 (GCSE) **What will the apprentice be doing?** We are looking for someone who is...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Surgery Reception and Administration Support Appretice with Oakside Surgery** Working week Monday - Friday 35 hours per week - 30 minutes unpaid lunch break (working times will be confirmed at interview). Total hours per week: 35.0 Apprenticeship level Intermediate Level 2 (GCSE) **What will the apprentice be doing?** We are looking for someone who is...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Surgery Reception and Administration Support Apprentice with West Hoe Surgery** **Working week** Monday - Friday - working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at the interview (30 minutes unpaid lunch break) Total hours per week: 37.0 **Apprenticeship level** Intermediate Level 2...


  • Plymouth, United Kingdom Peverell Park Surgery Full time

    Monday - Friday, between 8.00am - 6.00pm (30 minute unpaid lunch break). Full working times/schedules will be confirmed at interview. Total hours per week: 30 Apprenticeship level Advanced **What will the apprentice be doing?** The role will be varied and challenging and will involve most business aspects in the day to day running of an NHS surgery. Tasks...


  • Plymouth, United Kingdom THE BUDSHEAD MEDICAL PRACTICE Full time

    We are looking for someone who is friendly, enthusiastic and ambitious, and would work well within a small and very busy customer-based team. Tasks will vary but could include: Assisting patients in the reception area, with face-to-face enquiries/support where necessary Assisting with patient telephone enquiries. liaising with other NHS/GP partners as...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Surgery Business Administrator Apprentice with Adelaide & St Levan Surgery** **Working week** Monday - Friday - 9am - 5pm (30 minutes unpaid lunch break). Surgery/working hours will be confirmed at interview but maximum working hours will be 37.5 per week. Total hours per week: 37.50 **Apprenticeship level** Advanced Level 3 (A level) **What you will...


  • Plymouth, United Kingdom Dean Cross Surgery Full time

    The role will involve the following additional duties but inst limited to: Lead Administrator & Receptionist Admin rota TeamNet recording leave Support Admin appraisals Mandatory training log (Blue Stream) Induction for all new staff and locums Admin/Reception training for new staff members Activate fob/building access. Support patients with Anima above...


  • Plymouth, United Kingdom Lisson Grove & Woolwell Medical Centres Full time

    Patient Support Administrator About us: We are a well-established, busy and growing GP Practice operating from two surgeries with a friendly and supportive team of 40 staff. (GP Partners, Clinical and Reception teams). The majority of the staff are based at the Lisson Grove surgery however this role is split between our Lisson Grove and Woolwell surgeries....


  • Plymouth, United Kingdom Stoke Surgery Full time

    Stoke Surgery is seeking to employ a motivated and enthusiastic individual to join our busy reception team working 5 hours per day over 5 days - 25 hours per week (Monday-Friday) as part of a rota, with evening work included. Flexibility with working hours is essential. **Responsibilities and Duties** Duties to include answering the telephone, making...

  • Gp Receptionist

    2 weeks ago


    Plymouth, United Kingdom Adelaide and St Levan Surgery Full time

    At our St Levan Surgery site, we have a vacancy for a Receptionist to join our team. This would suit someone looking to gain administration experience within a healthcare environment as well as suiting experienced GP Receptionists. St Levan Surgery - 20 hrs (average) per week on a 4 week rolling rota which will include 1 Saturday morning in 6 JOB TITLE: GP...


  • Plymouth, United Kingdom The Focus Training Group Full time

    **Customer Service and Reception Apprenticeship with NOAKES HABERMEHL AND KERR LIMITED** This vacancy offers an ideal opportunity to develop customer skills and experience as an Optical Receptionist working for a busy practice based in Crownhill. The role is customer facing so you would be dealing with new and existing clients both face to face and over the...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    We are looking for a full-time NVQ Apprentice to join our busy Dermatology Team providing administrative support to the Dermatology Administration Team. This role will provide a unique opportunity to gain varied administration experience in a demanding yet stimulating and rewarding environment. The post is interesting and varied and requires an ability to...


  • Plymouth, United Kingdom Livewell Southwest CIC Full time

    We are looking for an enthusiastic Administrator Apprentice to work with our Medical Secretaries and Medical Secretary Manager in the Community Geriatrics, Neurorehabilitation, and Long COVID services as part of the Adults, Frailty, and Specialist Services (AFSS) based at Mount Gould Hospital. We are looking for a highly motivated person wanting to learn...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    The role will lead and manage the Reception staff under the management of Royal Eye Infirmary ensuring strict compliance with Trust policies and procedures. The team are currently based on Level 3 at Derriford Hospital however, the REI will be moving to an exciting new building close to the Derriford site in the coming months. The new three-storey unit will...


  • Plymouth, United Kingdom Student Choice Plymouth Full time

    This is an excellent opportunity to start your career within the property lettings sector as a Customer Service and Support Apprentice. Working in the student lettings office you will be assisting with all aspects of the student lettings sector and working directly with customer enquiries. Working week Monday - Friday, 9am - 5.30pm (1 hour unpaid...