Apprentice Surgery Reception and Administration
4 weeks ago
**Surgery Reception and Administration Support Apprentice with Elm Surgery**
Monday - Friday - working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at interview (30 minutes unpaid lunch break) Shifts TBC.
Total hours per week: 37.50
- **Apprenticeship level - **Intermediate
Level 2 (GCSE)
**What you will do in your working day**
Responsibilities will vary day-to-day but will be primarily to support a busy medical reception area.
Tasks will include:
- Booking in patients at reception area
- Assisting with general enquiries over the phone
- Booking patients for routine appointments
- Handling general medical enquiries including liaison with other GP/NHS contacts
- Assisting with other general administration support tasks such as scanning documents, photocopying of notes/records, filing patient notes and general accurate record keeping tasks
**The training you will be getting**
- Customer Service Practitioner Standard - Level 2
- On the Job training to support role development
- Off the Job training (College attendance) to support qualification requirements
- Employer will offer dedicated Off the Job training time to support qualification requirements
- Functional Skills support - maths and English (if required)
**What to expect at the end of your apprenticeship**
**Requirements and prospectsDesired skills and personal qualities**
Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Non judgemental, Patience
**Qualifications**
GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent Mathematics (Grade A*/9 - C/4) Desired
**Things to consider**
**About the employer**
Elm Surgery is a busy and well-established medical practice that supports over 9500 patients. Apart from offering clinics to support chronic diseases such as diabetes and asthma, we also support a variety of other medical services including antenatal and postnatal care, minor surgery and various vaccinations to support a variety of illnesses and patients.
**Employer**
Elm Surgery
**Address**
123 LEYPARK WALK
PLYMOUTH
PL6 8UF
**Training provider**
FOCUS TRAINING (SW) LIMITED
**Adjustments for experience**
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
**Apprenticeship standard**
Customer service practitioner
Level 2 (GCSE)
**Demonstrating experience**
You should be prepared to show your competence, and evidence of relevant qualifications
**Job Types**: Full-time, Apprenticeship
Pay: £12,480.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Plymouth: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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