Renewals Negotiator

4 months ago

South Bank, United Kingdom Regent Property Full time

We are seeking a highly organised and enthusiastic **Renewals Negotiator **to join our team, based out of our Central London office.

Regent are a dynamic and fast-growing agency, offering a complete service for investors, incorporating Lettings, Property Management, Sales, Furniture, Maintenance, Refurbishment and Block Management.

Our teams in our China and Hong Kong offices meet owners of London properties in their countries of residence in person to sign them up to use our Letting & Management services, meaning most of our Landlords are based overseas.

As a Renewals Negotiator, you will be responsible for managing the renewal process for our clients, ensuring timely and successful contract renewals. In addition to negotiating renewals and issuing renewal contracts, responsibilities will include negotiating any requested mid-term tenancy rent increases, agreeing and processing change of sharers.

This role requires excellent administrative skills and the ability to effectively communicate with clients.

**Responsibilities**:

- Manage the end-to-end renewal process for assigned clients
- Proactively reach out to clients to discuss contract renewals and negotiate terms
- Collaborate with internal teams to gather necessary information for renewals
- Prepare and present renewal proposals to clients
- Address client inquiries and concerns regarding renewals
- Maintain accurate records of all renewal activities in our CRM system
- Monitor contract expiration dates and proactively initiate renewal discussions

**Skills**:

- Strong organisational skills with the ability to prioritise tasks effectively
- Excellent communication skills, both written and verbal
- Proficient in administrative tasks, such as data entry and record keeping
- Ability to build and maintain strong relationships with clients
- Detail-oriented with a high level of accuracy in work
- ARLA Property Mark L3 qualified (or willing to study towards this)
- Previous use of Goodlord and Qube SLM desirable

**The role**:

- Monday - Friday (9am - 6pm)
- 31 days holiday, increasing with each year of service
- Additional birthday leave
- Regular socials throughout the year
- Fun and Vibrant office in a great location in Southbank
- Employee Assistance Programme

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£30,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- South Bank: reliably commute or plan to relocate before starting work (required)

**Experience**:

- estate agency: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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