Facilities Assistant

4 weeks ago

Bristol, United Kingdom Jisc Full time

**More details**:
Facilities Assistant - Bristol

**Salary**: from £26,000 per annum depending on experience

Contract: Full time FTC to end of December 2023

Location: Bristol, office base

About Jisc:
Jisc is the UK higher, further education and skills sectors’ not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research.

Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation.

We are looking for a Facilities Assistant to be based full time at our Bristol office on a fixed term contract until end of the December 2023.

About the role:
On a day to day basis you will be responsible for front of house and back office support at our Bristol office. This will include reception duties, facilities and administrative support for staff and visitors such as travel bookings, stationary requests, post and deliveries, health and safety, facilities tasks and meeting room support.

This is a great opportunity to work in a busy front of house environment, where you will be responsible for the following:

- To support the facilities and front of house function for the Jisc London office, ensuring communal areas and meeting rooms are properly laid out
- Supporting in the operation of contracts across offices, dealing with supplier invoices and purchase requisitions
- You will maintain the Office Administration handbook and ensure compliance with office procedures
- You will be involved in all aspects of office refurbishment, maintenance, and expansion projects, liaising with staff and external contractors whilst on site
- To act as first point of contact for new starters including induction, access control, and health and safety matters

We’re looking for someone with:

- A passion for customer service with the ability to handle queries in a professional, courteous and efficient manner
- Front of house / reception experience is required, and experience of facilities management is desirable
- Fantastic communication skills
- Confident using Microsoft office packages (Outlook, Word, Excel)
- Organised and able to use initiative to manage priorities
- To problem solve, and be calm, under pressure

Don’t meet every single requirement?

Why work at Jisc:
At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.

We celebrate diversity, embrace our differences and know that this is critical for our success. We work hard to make sure we’re inclusive and we are committed to furthering our culture of inclusion. So, if you are great at what you do and share our values, we want to hear from you.

At Jisc we believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life.

We offer hybrid working and although the majority of our staff work from home, getting face to face is something we value and find time for when we can. If you prefer an office environment all our hubs are open and offer a great space to work.

Our benefits are great too. We offer:

- Flexible work pattern, which can adapt to suit your schedules and personal commitments
- 28 days annual leave (plus bank holidays) and an additional three closure days over Christmas
- A generous pension scheme with above average employer contributions
- A range of leave options, including parental leave, volunteer leave and even career breaks.
- A generous budget to attend conferences and in-person training
- Allocated allowance of up to £250 to equip your home office
- A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
- Mental health first aid trained staff and supportive environment, plus your own Wellbeing allowance to spend on wellbeing for you
- Financial well-being support
- Discounts on big-name high-street stores
- Cycle to work scheme
- Employee recognition awards and travel loans
- Additional Flexible benefits include Holiday Buying - Purchase 1-5 days’ additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech

Equality, diversity and inclusion:
At Jisc, we strive to be best

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