Network Service Operator

5 months ago

Portree, United Kingdom Scottish Water Full time

Together we are Trusted to Serve Scotland.

At Scottish Water we look after Scotland's most precious natural resource. From source to tap, we are committed to guarding Scotland’s reputation for refreshingly pure water and caring for our environment at the same time.

As part of our ongoing commitment, we are looking for a Network Service Operative to join our Field Response team, working on the Isle of Skye and the surrounding area on a full-time permanent contract.

What you’ll do

We’re looking for a Problem-solver, you’ll make quick, accurate work of customer enquiries and network operations - helping fix any water supply problems. That might include turning your hand to valve shut-offs, identifying bursts, managing our infrastructure (such as pumps and tanks) and more.

No two days are quite the same, you will work in a fast-paced customer centric environment that is very dynamic and rewarding. You’ll also make sure tasks are completed safely, engage with internal stakeholders to resolve complex customer or network issues and provide excellent service to our customers.

A self-motivated individual, you’ll be able to help prioritise what needs done and work with the team to ensure we maintain the level of service that our customers expect from us. You’ll have a part to play in the training and coaching of newer members of the team ensuring they understand what we do and why we do it.

You’ll collect relevant data, report on customer issues and promote follow on work to recover service issues. You’ll understand how to target and find leakage on the network and be able to determine the technical requirements to resolve the issue.

You’ll know your byelaws from your codes of practice, so you can explain what’s what to customers. You’ll work with the leadership team to help plan larger operations and will have a part to play in managing contractors when they work on our assets.

Now and then you’ll carry out sampling on new mains or bursts to make sure every last drop is compliant with regulatory requirements.

What you’ll bring

You’ll know how the water network operates - bringing knowledge of DOMS policies, reviewing risk assessment method statements, hygiene code, and access and transfer certificates.

You’ll always have your health and safety hat on to keep the team and customers safe. Top-notch communication skills are essential too - our customers will turn to you for the information they need.

You’ll need a valid driving licence, but we’ll provide the wheels. As part of the team, you’ll take your turn on the standby rota for out of-hours work too.

Looking out for you

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.

You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy a maximum of 5 more if you need a little extra time. You can also take time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), and life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash - handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

This role will be a Grade 5. If you’re new to Scottish Water, you’ll join us on a starting salary of £29,800. Performance-driven pay progression would then allow you to move through the range to a maximum of £35,760.

There is a requirement to participate on an out of hours standby rota.

Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry - we’ll ask your permission before starting these checks.

A few final things worth knowing

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.

As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months.

We’re here to help. Ask us anything at

  • Casual Funeral Service Operative

    5 months ago

    Portree, United Kingdom Dignity Full time

    **Casual Funeral Service Operative** **0-Hours (Hours are as and when dependant on business needs)** **Location: M & D MacLeod Funeral Directors, Portree.** **Hourly Rate: £12.04 per hour** **#WorkingWithDignity #DignifiedCareers** Our casual contracts offer flexibility to our employees. We provide the opportunity to work without being tied to a fixed...

  • Customer Service

    5 months ago

    Portree, United Kingdom Royal Bank of Scotland Full time

    Customer Service & Operations, Customer Customer Service - Personal Banker - Portree, United Kingdom- Permanent- Full Time#R-00232800

  • Food and Beverage Operations Manager

    4 weeks ago

    Portree, Highland, United Kingdom Gecko Hospitality Full time

    Job Title: Food and Beverage ManagerGecko Hospitality is seeking an experienced Food and Beverage Manager to oversee the operations of our front-of-house team across three hotels in the stunning Scottish Highlands. As a key member of our management team, you will be responsible for managing four direct reports and ensuring consistent team training and guest...

  • Food and Beverage Operations Manager

    4 weeks ago

    Portree, Highland, United Kingdom Gecko Hospitality Full time

    Job Title: Food and Beverage ManagerGecko Hospitality is seeking an experienced Food and Beverage Manager to oversee the operations of our front-of-house team across three hotels in the stunning Scottish Highlands. As a key member of our management team, you will be responsible for managing four direct reports and ensuring consistent team training and guest...

  • Hospitality Operations Manager

    3 weeks ago

    Portree, Highland, United Kingdom Gecko Hospitality UK Ltd Full time

    Job Title: Food & Beverage ManagerJob Summary: We are seeking an experienced Food & Beverage Manager to oversee the operations of the front-of-house team across three hotels in The Highlands. As a key member of our team, you will be responsible for managing four direct reports and collaborating closely with the Cluster General Manager to ensure consistent...

  • Marine Operative

    5 months ago

    Portree, United Kingdom Bakkafrost Scotland Full time

    At Bakkafrost Scotland we breed, rear and process superior salmon in the pristine waters of the West Highlands and Islands. As a Marine Operative you will work as directed by the Marine Site Manager in the day-to-day operation of the marine sites, ensuring compliance with the highest standards of husbandry, fish health and welfare, quality standards and...

  • Laundry Operative

    5 months ago

    Portree, United Kingdom Perle Hotels Full time

    Perle Hotels **Laundry Operative & Housekeeper Roles **- Portree, Isle of Skye Our _**Bosville and Marmalade Hotels**_ are hiring _**Laundry Operative and**_ _**Housekeeper roles **_to join their team in Portree, The Isle of Skye. These are full time/part time contracts that can be either under a seasonal (April to October) or permanent...

  • Food and Beverage Operations Manager

    3 weeks ago

    Portree, Highland, United Kingdom Gecko Hospitality Full time

    Food and Beverage Operations ManagerGecko Hospitality is seeking an experienced Food and Beverage Operations Manager to oversee the front-of-house team across three hotels in the Scottish Highlands. As a key member of the management team, you will be responsible for managing four direct reports: one Restaurant & Bar Manager, two Restaurant Managers, and one...

  • Food and Beverage Operations Manager

    1 month ago

    Portree, Highland, United Kingdom Gecko Hospitality Full time

    Food and Beverage Manager OpportunityWe are seeking an experienced Food and Beverage Manager to join our team at Gecko Hospitality in the stunning Scottish Highlands. As a key member of our management team, you will be responsible for overseeing the operations of our front-of-house teams across three hotels.Key Responsibilities:Manage a team of four direct...

  • Food and Beverage Operations Manager

    1 month ago

    Portree, Highland, United Kingdom Gecko Hospitality Full time

    Food and Beverage Manager OpportunityWe are seeking an experienced Food and Beverage Manager to join our team at Gecko Hospitality in the stunning Scottish Highlands. As a key member of our management team, you will be responsible for overseeing the operations of our front-of-house teams across three hotels.Key Responsibilities:Manage a team of four direct...

  • Administrative Officer

    5 months ago

    Portree, United Kingdom Scottish Government Full time

    **Details**: **Reference number**: - 342626**Salary**: - £23,735 - £26,631- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- A3**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About...

  • Administrative Officer

    5 months ago

    Portree, United Kingdom Scottish Government Full time

    **Details**: **Reference number**: - 352593**Salary**: - £25,235 - £28,131- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- A3**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About...

  • Postperson with Driving

    3 weeks ago

    Portree, Highland, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking a reliable and customer-focused Postperson with Driving to join our team at Royal Mail Group. As a Postperson with Driving, you will be responsible for delivering mail and parcels to customers across our delivery area.Key ResponsibilitiesDeliver mail and parcels to customers in a timely and efficient mannerOperate a company...

  • Pcv Bus Driver Covering Citylink

    5 months ago

    Portree, United Kingdom Shiel Buses Full time

    **SHIEL BUSES** **JOB ADVERT** **PCV DRIVERS REQUIRED for service contract work on our Citylink services.** **Positions based in Portree** **FULL PCV LICENCE WITH CPC PREFFERED** For further information please telephone Tel: 01397 700700 **Position summary** In this role the post holder: - A key member of the frontline team delivering the highest...

  • Pharmacy Store Manager

    2 weeks ago

    Portree, Highland, United Kingdom Boots Opticians Full time

    Job Opportunity:We are seeking a skilled Pharmacy Store Manager to join our team at Boots Opticians. As a Dispenser and Pharmacy Team Lead, you will play a vital role in helping our customers feel good while developing your career.Key Responsibilities:Lead and manage a team of pharmacy professionals to deliver exceptional customer service and ensure the...

  • Breakfast Waiter

    5 months ago

    Portree, United Kingdom Perle Hotels Full time

    Breakfast Assistant Duties - Greet and seat guests in a friendly and welcoming manner - Take food and drink orders accurately and efficiently - Deliver food and beverages to tables in a timely manner - Ensure guest satisfaction by providing excellent customer service - Assist with food preparation and plating as needed - Clear and clean tables after guests...

  • Hotel Receptionist

    5 months ago

    Portree, United Kingdom Portree Ltd Full time

    Duties - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests, ensuring all necessary documentation is completed accurately - Provide information about hotel facilities, services, and local attractions to guests - Handle guest inquiries, requests, and complaints in a professional and timely manner - Answer phone calls and...

  • Food And Beverage Manager

    2 months ago

    Portree, United Kingdom Gecko Hospitality Full time

    Do you enjoy outdoor pursuits and stunning scenery? Are you an experienced Food & Beverage Manager seeking a career defining new multi-site challenge in the stunning Scottish Highlands? Your search ends here! Join an innovative, independent hotel group and help redefine the hotel experience amidst breathtaking natural beauty. The design-focused hotels...

  • Postperson with Driving

    2 weeks ago

    Portree, Highland, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking a skilled and motivated individual to join our team as a Postperson with Driving. As a key member of our delivery team, you will be responsible for delivering mail and parcels to customers across the region.Key ResponsibilitiesDeliver mail and parcels to customers in a timely and efficient mannerOperate a variety of vehicles,...

  • Site Agent

    5 months ago

    Portree, United Kingdom AmcoGiffen Full time

    **Site Agent** **Rail & Civil Engineering - **Regional Office - Cumbernauld**: - ** Site based - Portree, Skye** **An outstanding opportunity for an experienced rail and civil engineering Site Agent looking to hone their skills and experience in a rail and civil engineering project environment. As Site Agent you will responsible for overseeing Building...