Pcv Bus Driver Covering Citylink

**SHIEL BUSES**

**JOB ADVERT**

**PCV DRIVERS REQUIRED for service contract work on our Citylink services.**

**Positions based in Portree**

**FULL PCV LICENCE WITH CPC PREFFERED**

For further information please telephone

Tel: 01397 700700

**Position summary**

In this role the post holder:

- A key member of the frontline team delivering the highest levels of customer service for the people who use our services.
- A bus driver is responsible for transporting passengers from one place to another. The key priorities for a bus driver are the safety and the comfort of their passengers throughout the journey. In this role, a bus driver will drive through local routes and make stops to pick up and drop off passengers according to a planned schedule.
- Actively works alongside and liaises with the rest of the management team to ensure the business success and resilience throughout both on and off season.

**Position specification**

**Level & Type of Knowledge, Experience & Skills Required**:

- Be always aware of and respect traffic laws as you go about your duties.
- Pick up and drop off passengers based on the set schedule and planned route (this might be in accordance with a registered timetable or a planned itinerary).
- Always ensure the highest levels of safety to ensure to keep you, your customers, other employees, and other road users safe.
- Undertake driver’s vehicle checks when identified on your duty consistently to the highest standards.
- Promptly report any vehicle defects, faults, incidents, and accidents to the company at the earliest opportunity.
- Always communicate to passengers any delays or planned route changes for them to be best informed.
- Be prepared to assist any passengers having difficulty getting on or off the bus and have requested your support.
- Collecting fares, check tickets for validity, and providing information to customers as needed.
- Timetable adherence
- make all reasonable effort to maintain the timetable set out so your bus reaches stopping points on time.
- Vehicle familiarisation - Ensure you are both comfortable and familiar with buses/coaches and their operation before use.
- Ensure that you are both comfortable and familiar with, all ticket types, concession card use and guidelines, zones, smart cards and properly use of Duty numbers and Driver Log On ticket machines.
- Ensure that you are both comfortable and familiar with Wheelchair equipment and can deploy it as and when required.
- Ensure that that you are both comfortable and familiar in both domestic and EU hours unless they solely work in one aspect of that driving.
- Good geographical knowledge of the route (this comes with training)
- Be aware of and in full compliance with company policy and procedures.
- Maintain the cleanliness of the bus and be prepared to undertake cleaning duties of your vehicle.
- Be prepared to refuel vehicles as and when required.
- Attend relevant training courses as identified and agreed. This might be professional competence training or ad hoc company training.
- Be willing to meet any other reasonable requests commensurate with your grade.

**Personal requirements**
- As a minimum you must have a current driving licence and no more than 6 points on your licence.
- Pleasant approachable personality
- Good levels of alertness.
- Good levels of hand-eye coordination.
- Flexibility and reliability are important for the role.
- Confidentiality
- You will be interacting with business sensitive information throughout the day. It is a requirement to ensure that this is kept private. This includes not discussing this with other drivers, family, or any person with an interest in our business operations.
- Excellent Customer service skills.
- Awareness of public safety and security.
- An ability to be thorough and pay attention to detail.
- Able to display patience and the ability to remain calm in stressful situations.
- Awareness of transport methods, costs, and benefits.
- An ability to work well with others.
- The ability to operate and control equipment.
- The ability to accept criticism and work well under pressure.
- To be able to carry out basic tasks on a ticket machine or hand-held device.

**Limits of Authority**
- The above duties and responsibilities must be carried out in compliance with all policies currently in force at Shiel Buses Limited.

**Salary**: £14.00 per hour

Ability to commute/relocate:

- Portree, Highland: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:
Work authorisation:

- United Kingdom (required)

Work Location: In person