Home-based Sales Support Administrator

6 months ago

Reading, United Kingdom Viewber Full time

As a Sales Support Administrator, you'll be allocating and responding to queries relating to Viewbers services. You will provide support to the Account Executives, onboard new clients and provide assistance to them during the booking process. You will also attend weekly sales team meetings, suggesting new sales ideas and contributing to the sales planning.

Whilst the position is remote, you must live in Hampshire, Berkshire or Surrey for ease of attending in-person training, meetings and/or events.

We have one full-time role available as follows:
**Monday - Friday** 9am - 6pm (with a 1-hour unpaid lunch break). However due to the nature of the role, some flexibility may be required on occasion in order to attend meetings, events and conferences outside of your core working hours.

A base salary of **£25,000 per annum with OTE of £35,000 per annum**

**Required skills**:

- 2+ years of experience working from home
- 2+ years of continuous service in B2B Sales, Customer Service or Administration in a non-retail environment.
- Level 2 English and Level 2 Math's (or equivalent)
- A great communicator, both written and verbal, who is enthusiastic about helping clients and has excellent customer service skills.
- Attention to detail, with a methodical approach.
- Good computer literacy and knowledge of Microsoft Office.
- Previous experience with HubSpot and HelpScout would be ideal, but not essential.

**Personal qualities**:

- Someone who is happy and able to work from home productively
- Someone who can multi-task and prioritise their workload well in a fast-paced environment
- Somone who is self-motivated, resilient and can work with mínimal supervision.
- Somone who is keen to learn new skills and is quick to adapt
- Someone who is happy to pick up the phone and build rapport quickly
- Someone with a “can do” positive attitude

**Benefits of working for Viewber include**:

- Work From Home
- Internal "ViewBear" rewards programme with the opportunity to earn additional annual leave and bonuses
- One "Bear Hug" day per month - for when you need a more mellow working day (currently being trialled)
- Nest Pension
- Monthly optional desk yoga sessions
- Access to live and on-demand well-being classes such as HIIT, Yoga, Tone Up sessions, and specialised programs for kids, skiers, and runners
- Discounted gym membership and nutrition advice
- Smarter spending - discounts and special offers on hundreds of well-known brands
- 24/7 access to a GP from anywhere in the world
- Access to private medical specialists
- An online health checker with advice on healthy eating and exercise plans
- Comprehensive care and special needs support for employees with care responsibilities
- Paid Medical Time Off
- Paid Volunteering Time Off
- Pet Bereavement Time Off
- Impartial and confidential debt and welfare benefits support
- Expert and practical domestic and family legal advice 24/7 365 days
- 20 days annual leave + up to 8 flexible 'Bank Holiday' days +additional annual leave for personal milestone events
- Company Sick Pay
- Birthday Gifts
- Long Service Events and Awards

**Things to consider**:
You will need to have an Office Set-up at home which is free from distractions and noise and high-speed broadband. We try to have a full company virtual get-together once a month for a well-being or informal session. These have included:

- Pride Quiz Night
- Diwali Event
- Halloween Storytelling Event
- Wellbeing Webinars
- Sound Bath Meditation Event
- International Women’s Day Event
- Secret Gift Exchange Event
- Chinese New Year Event
- Desk Yoga

**Our commitment to you**:
Viewber is committed to achieving a working environment that provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age, or sexual orientation.

Viewber is a Mindful Employer signatory. By signing the ‘Charter for Employers Positive About Mental Health’ we have made a public statement of our desire to support the mental health of our team members. We also have three qualified Mental Health First Aiders.

Viewber is an Age-friendly Employer. We have signed the Age-friendly Employer Pledge, recognising the importance and value of the older workforce.

Viewber is also a signatory of the Tech Talent Charter - a non-profit organisation leading a movement to address inequality in the UK tech sector and drive inclusion and diversity in a practical and uniquely measurable way.

Finally, Viewber is also a signatory of the Menopause Workplace Pledge and has committed to:

- Recognising that the menopause can be an issue in the workplace and women need support
- Talking openly, positively and respectfully about the menopause
- Supporting and informing employees affected by the menopaus

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£35,000.00 per year

**Benefits**:

- Additio

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