Customer Service Representative
5 months ago
**Customer Service Representative**
**Full time, permanent**
**Salary: £**_**24,035**_
- **Hours: Monday to Friday**_
**Location: LN1 1YL**
Our client are recruiting for a Customer Service Representative to join their busy helpdesk environment on a FM contract team in Lincoln.
The customer service representative will provide a variety of administrative duties for our management team to enable a more efficient service to our client.
Your primary focus would be to effectively organise and coordinate all operational administration such as Reporting, Filing/Documenting, Logging, and taking calls.
- Experience in similar administrative role
- A positive attitude to work
- Good communication skills
- Resilience and good organisational skills
- Great IT Skills (eg) MS Office, Outlook + ability to pick up new systems
**You would be responsible for**
- Issuing jobs to engineers
- Updating CAFM system with progress on jobs
- Providing support to the team and client
- Logging calls and tracking updates on reactive works on site
- Ensuring full detail is provided
**Job Types**: Full-time, Permanent
Pay: £24,035.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 129575
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