Client Service Specialist

4 weeks ago


Edinburgh, United Kingdom Meraki Full time

**Client Service Specialist**
Edinburgh

Permanent, full-time

Excellent Salary

Meraki Talent are partnered with one of the UK’s largest banking and financial services institutions to appoint a Client Service Specialist on a full-time, permanent basis. This opportunity is based in Edinburgh city centre.

The purpose of the Client Service Specialist is to support the delivery of client service excellence as well as managing risks and issues on a daily basis.

**Duties**:

- Manage and resolve queries
- Establish and maintain exceptional working relationships
- Support account managers and client service team leaders to improve overall client experience
- Assist with resolving complaints and escalations
- Recognising when problems should be transferred to relevant departments

**To be considered you must**:

- Have experience working in a client facing role
- Have experience building and managing complex relationships
- Have a can-do attitude and willingness to learn
- Have excellent written and spoken communication skills
- Please see our website page headed ‘Privacy Notice’ for an explanation about how we use information we collect about you’_


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