Customer Assistant
4 weeks ago
We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. You will assist customers with their inquiries, resolve issues, and ensure a positive experience.
**Duties**:
- Provide accurate information about products, services, and promotions
- Up sell products or services to customers when appropriate
- Handle customer complaints or concerns with empathy and find appropriate solutions
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures to provide consistent service
**Skills**:
- Excellent phone etiquette and communication skills
- Strong organizational skills with the ability to multitask effectively
- Ability to sell products or services effectively
- Time management skills to prioritize tasks and meet deadlines
- Strong interpersonal skills to communicate effectively with customers and team members
If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
**Salary**: From £23,874.00 per hour
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
- Sabbatical
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 11/04/2024
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