Customer Service Assistant

2 weeks ago


Nottingham, United Kingdom East Midlands Railway Full time

We are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers, doing the right thing** and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,400 employees, our people are the reason we are so successful, and the Stations team make a crucial contribution to this. Six times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

We have a great opportunity to join **#TeamEMR** as a part time **Customer Service Assistant** at Nottingham Station.

**This opportunity is part time working 17.5 hours a week, over 2 days.**

We believe that people deserve more than just “good service” but an amazing experience that they’ll never forget. It’s about believing in what you do and creating lasting memories.

This role is shift work based on a rota to provide our customer service for all our passengers from the first train in the morning to the last train at night. So, you will need to be flexible in order to work the shifts at the station.

**This all sound great What are the next steps?**



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