Customer Service Assistant

2 weeks ago


Nottingham, United Kingdom Reflect Recruitment Group Ltd Full time

We are recruiting for a Customer Account Support Assistant to join our clients leading company in their field on the outskirts of Nottingham.

The hours will be Monday - Friday 8:30am-5pm with a half an hour lunch break with a starting salary of £21,500 - £25,000 DOE.

This is a full time office based position. You will need excellent communication and administration skills and must have previous experience in a Customer Service role as you will be communicating and dealing with customer queries. The primary responsibility of being part of the Account Management Team is to manage our account customers and the environmental needs of their business.

Due to their location, driving and own transport is essential.

Duties may include but not limited to:

- Process customer bookings and requests on their bespoke system and ensuring orders are followed through
- Maintain records of all incoming calls
- Resolve customer queries using your own initiative and team’s input
- Ensure all data on the IT system are accurate and complete

If you feel that you have the skills and this role is right for you then please contact Ellen

Reflect Recruitment Group is operating as Employment Business under the Employment Agencies Act 1973.

**Job Type**: Permanent

**Salary**: £21,500.00-£25,000.00 per year

Work Location: In person



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