Current jobs related to 'data and Recall Advisor' - Doncaster - Stoneacre Motor Group

  • Data and Recall Co-ordinator

    4 months ago

    Doncaster, United Kingdom Stoneacre Motor Group Full time

    **Are you looking for a new opportunity working for one of the fastest growing motor companies in the UK?** **Stoneacre Motor Group may have the position for you.** **The position - Data and Recall Co-Ordinator** *Weekly pay for 1st 12 weeks moving to monthly after probation period* The position will involve: - Communicating with customers on a daily...

  • Aftersales Data Advisor

    2 weeks ago

    Doncaster, Doncaster, United Kingdom Stoneacre Motor Group Full time

    {"h1": "Aftersales Data Advisor Role at Stoneacre Motor Group", "p": "We are seeking a highly skilled Aftersales Data Advisor to join our team at Stoneacre Motor Group. As a key member of our aftersales department, you will be responsible for ensuring the highest level of customer satisfaction through effective communication and data analysis.Key...

  • Aftersales Data Advisor

    2 weeks ago

    Doncaster, Doncaster, United Kingdom Stoneacre Motor Group Full time

    {"h1": "Aftersales Data Advisor Role at Stoneacre Motor Group", "p": "We are seeking a highly skilled Aftersales Data Advisor to join our team at Stoneacre Motor Group. As a key member of our aftersales department, you will be responsible for ensuring the highest level of customer satisfaction through effective communication and data analysis.Key...

  • Aftersales Data Advisor

    2 weeks ago

    Doncaster, Doncaster, United Kingdom Stoneacre Motor Group Full time

    About the RoleWe are seeking a highly skilled and motivated Aftersales Data Advisor to join our team at Stoneacre Motor Group. As a key member of our aftersales department, you will play a vital role in ensuring the highest level of customer satisfaction and driving business growth.Key ResponsibilitiesCommunicate with customers regarding outstanding recalls...

  • Aftersales Data Advisor

    2 weeks ago

    Doncaster, Doncaster, United Kingdom Stoneacre Motor Group Full time

    About the RoleWe are seeking a highly skilled and motivated Aftersales Data Advisor to join our team at Stoneacre Motor Group. As a key member of our aftersales department, you will play a vital role in ensuring the highest level of customer satisfaction and driving business growth.Key ResponsibilitiesCommunicate with customers regarding outstanding recalls...

  • HSE Advisor

    2 days ago

    Doncaster, United Kingdom CV-Library Full time

    HSE Advisor (Rail) £40,000 - £50,000 + Training + Progression Opportunities + Company Vehicle + Company Benefits Doncaster Are you a HSE Advisor looking to be a go-to HSE specialist for a well established and profitable business, with clear routes to progress further, autonomy in the role, a competitive package, a variety of work and on-going...

  • Parts Advisor

    1 month ago

    Doncaster, United Kingdom Mane Contract Services Full time

    Position: Parts Advisor, Office-based Schedule: Full-time, Monday to Thursday (8:30 AM - 5:30 PM), Friday (8:00 AM - 4:30 PM) Are you an experienced professional in the automotive industry looking for a new challenge? Our client is seeking a skilled Parts Advisor to join their dynamic aftersales team. This is an exciting opportunity to play a crucial role...

  • Finance Business Partner

    1 day ago

    Doncaster, United Kingdom Hays Full time

    Are you looking for a commercially driven finance role? Your new company My client is a household name and a leading employer within South Yorkshire's manufacturing sector. They are looking to recruit an ambitious Finance Business Partner to join their growing Accounts team. Your new role Providing necessary financial support to ensure strategic...

  • Gang of 3 Groundworkers

    3 weeks ago

    Doncaster, United Kingdom O'Neill & Brennan Full time

    We require a gang of 3 x groundworkers to start asap for our client, a leading civil engineering contractor for works in Doncaster Duties to include laying 1.5kms of timber edgings and externals Working 07:30 to 17:30 Must have ideally 1 x Ganger/GW, 2 x Groundworkers, CSCS card or additional plant is an advantage but not essential. Rate negotiable. No digs...

  • Quality & Data Officer

    2 days ago

    Doncaster, United Kingdom CV-Library Full time

    The vacancy Are you detail-oriented with a passion for ensuring high standards? Join our dynamic Quality team as a Quality and Data Officer at DN Colleges Group! This role is vital in supporting the management of our quality records, ensuring the College adheres to best practices, and maintaining strong relationships with external stakeholders such as...

  • Careers Advisor

    2 days ago

    Doncaster, United Kingdom CV-Library Full time

    The vacancy Are you passionate about guiding individuals towards their career goals? Join our team as a Careers Advisor, where you'll provide high-quality Careers Education, Information, Advice, and Guidance to students and community members. Your role will be pivotal in helping learners make informed decisions about their future, in line with our...

  • Web Developer

    1 month ago

    Doncaster, United Kingdom Tact Full time

    Are you a PHP Developer looking to work for a TECH FOR GOOD business?If so, this is one for you..This company is the UK's largest independent advisors, with a 5 star rating on Trustpilot. (It will look GREAT on your CV)They have great tenure meaning you're guaranteed progression and pay reviews!You'll work with:PHPLaravel CSSHTML JavaScript Front...

  • Customer Service Advisor

    3 weeks ago

    Doncaster, United Kingdom Next Distribution Limited Full time

    Customer Service Advisor – D2 Contact Centre, Armthorpe, Doncaster DN3 3FQ  Shift: We operate a 4 on 4 off rota, and your hours will be 33.25 hours per week* Weekdays 11am-9pm and weekends 9am-7pm (33.25 hours) Salary: Base pay is £11.62 per hour plus an additional £1 per hour for working weekends.  On successful completion of a 6 month...

  • Purchasing Administrator

    2 days ago

    Doncaster, United Kingdom CV-Library Full time

    Position: Parts Advisor, Office-based Schedule: Full-time, Monday to Thursday (8:30 AM - 5:30 PM), Friday (8:00 AM - 4:30 PM) Are you an experienced professional in the automotive industry looking for a new challenge? Our client is seeking a skilled Parts Advisor to join their dynamic aftersales team. This is an exciting opportunity to play a crucial role...

  • Customer Support Administrator

    1 month ago

    Doncaster, Doncaster, United Kingdom Stoneacre Motor Group Full time

    Join the Team at Stoneacre Motor GroupPosition OverviewWe are excited to announce a position at our growing Head Office for motivated individuals looking to be part of our vibrant team at Stoneacre. We are in search of candidates who are enthusiastic about personal and professional growth in the coming years. No automotive experience is required as...

  • Office Administration Coordinator

    1 month ago

    Doncaster, Doncaster, United Kingdom Stoneacre Motor Group Full time

    Join the Team at Stoneacre Motor GroupPosition OverviewWe are excited to announce a position at our thriving Head Office for individuals eager to become part of our enthusiastic team at Stoneacre. We are looking for motivated candidates who wish to advance with us in the coming years. No previous automotive experience is required, as comprehensive training...

  • Fostering Social Worker

    2 weeks ago

    Doncaster, United Kingdom Vetro Recruitment Full time

    Supervising Link Worker About Us We are working on behalf as a established Fostering Agency with an Ofsted rating of 'Good', who have been changing children's lives for over 20 years. We're looking to recruit a passionate and experienced social worker who wants to make a positive impact within fostering. The role is hybrid covering the...

  • Fostering Social Worker

    2 days ago

    Doncaster, United Kingdom CV-Library Full time

    Supervising Link Worker About Us We are working on behalf as a established Fostering Agency with an Ofsted rating of 'Good', who have been changing children's lives for over 20 years. We're looking to recruit a passionate and experienced social worker who wants to make a positive impact within fostering. The role is hybrid covering the...

  • Web Developer

    1 month ago

    Doncaster, South Yorkshire, United Kingdom Tact Full time €45,000

    Are you a PHP Developer looking to work for a TECH FOR GOOD business? If so, this is one for you.. This company is the UK's largest independent advisors, with a 5 star rating on Trustpilot. (It will look GREAT on your CV) They have great tenure meaning you're guaranteed progression and pay reviews! You'll work with: PHP Laravel CSS HTML ...

  • Employment Advisor

    3 months ago

    Doncaster, United Kingdom Rotherham Doncaster and South Humber NHS Foundation Trust Full time

    **We are offering posts across RDaSH**: Doncaster x1 Rotherham x1 Employment Advisor We are looking for enthusiastic, motivated, and passionate individuals to join our growing team of Employment Advisors. The role is varied and offers tailored support to people experiencing common mental health difficulties. This is a permanent position, within a flexible...

'data and Recall Advisor'

4 months ago

Doncaster, United Kingdom Stoneacre Motor Group Full time

**Are you looking for a new opportunity working for one of the fastest growing motor companies in the UK?**

**Stoneacre Motor Group may have the position for you.**

**The position - Data and Recall Advisor**

*Weekly pay for 1st 12 weeks moving to monthly after probation period*

OTE £21,000

The position will involve:

- Communicating with customers on a daily basis regarding outstanding recalls and making the required arrangements for these to be carried out ensuring the customers safety
- Produce detailed reporting using manufacturer based system and communicate findings to the senior management
- Carry out data cleansing task to ensure our customer CRM database is accurate and effective
- Working with colleagues to carry out detailed accurate reviews on our increasing site based to ensure best practice is adhered and produce accurate reporting for the senior management team/directors which allows improve customer satisfaction
- Following up customers after their visit to ensure the highest customer service was delivered.

**Key Responsibilities**
- Daily downloading of Customer Service Index from various car manufacturers’ websites regarding Stoneacre performance / customer feedback and surveys.
- Importing information and producing Excel spreadsheets for analysis.
- Distribute reports to Branch Managers, Regional Managers and Directors.
- Responsible for the 'Motability' contract, downloading / collating and importing statistics.
- Training provided to audit branch procedures and processes to improve customer satisfaction.

**Key Competencies**:

- Communication

Communicates clearly and concisely, both orally and in writing, with customers, colleagues and suppliers of all levels. Actively listens to others views and requests. Obtains information and checks level of understanding through effective questioning techniques.
- Customer Focus

Able to interact with customers in a professional manner. Identifies and understands customer requirements, and how these can be met through the products and services that are offered through the dealer. Able to translate this into actions to deliver high levels of customer satisfaction.
- Analytical Ability

Gathers and records verbal and numerical data in a comprehensive and effective manner. Analyses information for completeness and accuracy. Identifies key data, omissions and issues, escalating where necessary.
- Effective Control

Approaches tasks and interactions with others in a systematic and structured manner. Supports the implementation and maintenance of proper controls and processes within the department or function. Uses systems efficiently and in accordance with policy. Takes appropriate action where there have been lapses in processes and escalates where necessary.
- Relationship Building

Develops productive and cooperative relationships with customers and colleagues, using rapport building techniques, empathy and effective interpersonal skills. Approaches sensitive situations with consideration for others and works to achieve constructive outcomes.
- Technical Ability

Demonstrates and maintains an appropriate level of technical expertise for a data analyst in the motor industry.
- Brand Alignment

Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do.

**Qualifications**:

- GCSE ICT, Maths and English or equivalent.
- Computer literate, especially Microsoft Office / Excel.

**Salary**: From £20,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: One location