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Water Technology Coordinator
2 weeks ago
**Water Technology Coordinator**
**Location - Motherwell, ML1 1RU**
**Hours - Monday - Friday, 16 Hours Per Week**
**Some Benefits include**:
- 22 days plus BH
- Life assurance
- Employee discounts via Perkbox
- Cycle to work
- Access to a virtual GP and a health & wellbeing app
- Savings, loans and salary advances
- Training & Development
***As a Water Technology Coordinator, you will be responsible for providing excellent customer service to both internal and external customers and clients. You will work within a team support desk environment and conduct a number of tasks to ensure the service delivery to the business is smooth and efficient. In addition, you will also complete the duties of a field-based technician at our client sites as the business needs dictate.
As part of this role, the Water Technology Coordinator will be responsible for:
- Telephone call handling from both internal / external customers, contractors, suppliers and other Apleona sections
- Recording Work Requests and updates on the company CAFM system
- Recording updates on client CAFM systems
- Liaising with customers, contractors, and suppliers as necessary to plan in work schedules, and request or provide customer feedback and chase up works
- Liaising with internal / external customers and clients in report preparation and distribution
- Liaising with third party providers of the Out of Hours facility
- Raise and issue Purchase Orders to suppliers
- Compile purchase order data reports
- Progress supplier invoices and supporting documentation to allow Apleona to in turn invoice customers
- Experience and ability to demonstrate excellent customer service including call taking
- Experience in the water treatment industry (Minimum 3 years)
- Ability to use computers / technology to intermediate level for word, excel and outlook
- IOSH Managing Safely or equivalent
- Legionella L8 & HSG 274 related training
- Relevant Engineering Qualifications
- Full UK driver’s license
- Ability to demonstrate excellent customer services skills
We’ll make sure that you have everything you need to do a great job. You will already have experience gained in a similar role, in a demanding, fast paced environment. You will have access to Apleona employee benefits that will be available to you as soon as you start. We offer a comprehensive benefits package with this role.
Apleona is an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams.
No agencies please.
- Location Scotland
- Reference SELECTHR-VACANCY-11617
- Job Specification
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