Commercial Vehicle Service Reception Manager
5 days ago
We have an exciting opportunity, based at our award-winning Renault Truck Dealership at Fradley Park Lichfield, for an experienced Service Reception Manager to join our busy Commercial Vehicle Operation.
As an inspiring manager and knowledgeable operator, able to create and promote outstanding customer confidence in the service offered by our company, your main management responsibilities will include:
- Manage, mentor, coach, develop and provide cover for the service reception team
- Lead the service reception team in setting the example and professional standards of operation
- Ensure our systems and processes are effective, and improve where necessary
- Keep up to date with all manufacturer updates, ensuring these are relayed to the relevant staff
- Manage the team to ensure all incoming enquiries for service work are fulfilled professionally
- Ensure services, repair work and any additional products are identified and sold as appropriate
- Work with the After Sales Management Team, to further develop the service and opportunities
- Responsible for all aspects of workshop customer service, dealing with all issues professionally
- Manage and monitor customer surveys, feedback requests and actions
- Manage the operation of the workshop loading system to maximise our availability and efficiency
- Manage workshop reception operations to ensure scheduled appointments are arranged or rearranged where necessary and to keep the customer informed on progress
- Be able to communicate clearly with all stakeholders, whether staff or customers
- Be able to motivate and inspire team members to meet and exceed targets
- Possess excellent organisational, process and system skills
- Possess a great eye for detail in recognising opportunities to help drive forward our service
- _Previous experience in an automotive environment or service role is preferred_
- Excellent remuneration and package
- 33 days holiday per year (inclusive of Bank Holidays)
- Industry-leading training
- Free on-site parking
- Career progression opportunities
This is a superb opportunity for the right individual to join an established business offering an excellent remuneration package and fantastic opportunities for future career development.
-
Tyre Fitter
1 day ago
Fradley, United Kingdom Allports Group Full time_Allports Rental operates a growing fleet of 1200 vans, trucks and trailers based in the Midlands and throughout the UK. We offer a full range of contract hire and rental services providing tailor-made transport solutions to our expanding customer base._ Due to fleet growth and expanded on-site operations, we have an opportunity for an experienced...
-
Technical Maintenance Controller
3 days ago
Fradley, United Kingdom Allports Group Full timeExcellent salary with exciting onward career opportunities. We have an exciting opportunity to join our successful Rental department based at Fradley Park; this position is within our Team of Maintenance Controllers controlling the safety inspections, defects and breakdowns for our fleet of over 1200 vehicles andtrailers throughout the UK. You will be...
-
Relief Security Officer
3 days ago
Fradley, United Kingdom Atalian Servest Full time**Reference: SEC/SB/18-02/253/16** **Job Title: Security Officer** **Pay Rate: £9.40** **Contract: Permanent** **Working Hours: Variable shift rota - 07:00 - 19:00 - 56 hours per week (3 days/3 nights/3 OFF)** **Location: Lichfield** **Would you be interested to join a leading facilities management company with a reputation for excellence?** We are...
-
Security Officer
5 days ago
Fradley, United Kingdom Atalian Servest Full time**Reference: SEC/GE/07-06/405/8** **Job Title: Security Officer** **Pay Rate: £9.90 - £12.37** **Working Hours: Variable Shift Rota - 07:00 - 19:00, 19:00 - 07:00 - 56 hours per week** **Location: Lichfield, Fradley Park** **Would you be interested to join a leading facilities management company with a reputation for excellence?** We are currently...
-
Quality Technician
7 days ago
Fradley, United Kingdom Zenith People LTD Full timeWe are proudly representing our global manufacturing client in their search for a Quality Technician in Sunderland. **The role responsibilities**: - 1st response support for process quality issues - Performing regular quality tasks, such as production checks, audits - Supporting problem solving, containment, measurement and data gathering activities -...
-
Flood and Coastal Risk Management Officer
7 months ago
Fradley, United Kingdom Environment Agency Full timeNumber of jobs available- 3 - Region- West Midlands - City/Town- Fradley - Building/Site- Sentinel House - Grade- Staff Grade 3 - Post Type- Permanent - Working Pattern- Full Time - Role Type- Engineering, Operational Delivery, Knowledge & Information Management, Health and Safety - Salary Minimum- £25,042 - Job description- We are looking for great people...
-
Senior Product Manager
7 days ago
Fradley Park, United Kingdom BMS Performance Ltd Full time**Senior Product Manager -**Manufacturing - Senior level role with an opportunity to manage a team - Hybrid options - Leading in industry **The Role of Senior Product Manager**:This newly created role due to internal promotion will be managing your own portfolio of products by influencing the roadmap for UK market as well as overseeing the management of two...
-
Sales Manager
4 days ago
Fradley Park, United Kingdom Continental Engineering Services Full time**Company Overview** Continental Engineering Services (CES) has a global service portfolio including development, product supply, integration, and consulting for the automotive and industrial sectors. Since 2006 CES has been expanding globally and currently has reach in 24 countrieswith over 1800 employees. At Continental, all employees share four...
-
Administrator
5 days ago
Fradley Park, United Kingdom Hollyfield Personnel Full timeDue to business growth our established client has a need for a Project Administrator on a Permanent basis. This is an exciting time to join the business. This role plays a vital part in the administration and smooth running of the business. A proactive individual is required with excellent communication skills. **Duties/Responsibilities** - Provide full...
-
Customer Service Administrator
3 days ago
Fradley Park, United Kingdom Hollyfield Personnel Full timeDue to team growth we are assisting our client in recruiting for a Customer Service Administrator to join their business on a Permanent basis. This role is fully office based **The role** - Providing shipping and forwarding information to customers - Keeping customer details updated - Develop and maintain effective working relationships with customers -...
-
Data Admin Apprentice
5 days ago
Fradley, United Kingdom QA Ltd Full time**Who you’ll be working for**: Palletways is a specialist in express palletised freight within both domestic and international countries. We operate through over 450 depots delivering into 24 European countries **What’s in it for you**: This role will give you experience of managing and developing customers through proactive communication and effective...
-
Childcare Practitioner
3 weeks ago
Fradley, United Kingdom The Supply Register Full timeJob Overview:The Supply Register is proud to be working as a managed service provider on behalf of John Taylor Multi-Academy Trust, supplying exceptional teaching talent to schools across the region. We are currently seeking an experienced Childcare Practitioner to join our team at Fradley Park Primary School in Burton-on-Trent.About the Role:This is an...
-
Air Freight Forwarder
3 weeks ago
Fradley, United Kingdom CV-Library Full timeWe are actively looking to engage air, sea and road freight professionals with a passion for freight forwarding and aviation shipping for a new role as a Air Freight Forwarder near Fradley, Staffordshire! Client Details My client is a market-leader in the shipping industry and has offices based across the world including Africa, the Far East with a...
-
HR & Training Officer
13 hours ago
Fradley, United Kingdom Executive Network Group Full timeHR & Training Officer Lichfield £35,000 A globally established logistics business is seeking a HR & Training Officer to provide a truly generalist service to the business. Working as part of an established HR team you will be the go-to for a varied internal customer base, dealing with a range of HR and Training requirements. Reporting to the HR Manager the...
-
Administrator
6 months ago
Fradley, United Kingdom HollyField Personnel Full time**Administrator** **Salary**: £20,000 - £24,000 **Job Type**: Permanent / Full Time Location: Lichfield (Fully Office Based) Hours: Monday to Friday 9:00 am to 5:00 pm Our long-standing dynamic client, is looking to recruit an enthusiastic Administrator to join their Health and Safety team. This role plays a vital part in the smooth running of the...
-
HSE Co-ordinator
1 month ago
Fradley, United Kingdom CV-Library Full timeExciting Opportunity: HSE Coordinator - Lichfield, Industrial Sector** Are you passionate about creating a safer workplace and committed to environmental sustainability? This is your chance to join a leading name in the industrial sector, renowned for its commitment to excellence and innovation. Located in the vibrant area of Lichfield, this role offers the...
-
HSE Co-ordinator
1 month ago
Fradley, United Kingdom Jonathan Lee Recruitment Ltd Full timeExciting Opportunity: HSE Coordinator - Lichfield, Industrial Sector** Are you passionate about creating a safer workplace and committed to environmental sustainability? This is your chance to join a leading name in the industrial sector, renowned for its commitment to excellence and innovation. Located in the vibrant area of Lichfield, this role offers the...
-
Night Care Assistant
5 days ago
Fradley, United Kingdom GreenSquareAccord Full time**Night Care Assistant** Come and join us! A brand new state-of-the-art Fradley based residential home that offers over 90 ensuite bedrooms across a number of households is actively recruiting for an enthusiastic **Care Assistants** to join us! We are looking for Care Assistants at this new residence. You will have the opportunity to gain a contract based...
-
Care Assistant
1 day ago
Fradley, United Kingdom GreenSquareAccord Full time**Care Assistant** **Banked hours** Come and join us! A brand new state-of-the-art Fradley based residential home that offers over 90 ensuite bedrooms across a number of households is actively recruiting for an enthusiastic **Care Assistants** to join us! We are looking for Care Assistants at this new residence. You will have the opportunity to gain a...
-
Wrap Around Care
4 weeks ago
Fradley, United Kingdom The Supply Register Full timeJob role: Before and After School Club Practitioner Location: Fradley Park Primary School, Burton-on-Trent Hours: Mornings (7.15am – 8.45am/9am) Monday to Friday Afternoons (3pm – 6pm) Monday to Friday Rate of Pay: £12.82 per hour The Supply Register are proud to be working as a managed service provider on behalf of...