Customer Care
2 weeks ago
We have a fantastic opportunity for a customer care exec to join a Manchester based fashion team.
Daily Responsibilities:
- Work closely with the warehouse and couriers to resolve any delivery issues
- Liaise with the design, marketing and QC teams to answer any customer care queries competently
- Overview and update help centre guide to assure all articles are accurate -Provide regular feedback on customer queries
Requirements: - Previous experience in customer service role is desirable
- Positive, outgoing and confident attitude
- Being creative and forward thinking to resolve customers’ issues efficiently
- Organised and able to prioritise, to resolve all customers’ queries in a timely manner
- Excellent communicator with impeccable written English
- Open and adaptable to change, as we improve our systems and policies
- Able to adapt brand culture
Focused and calm in challenging situations
This role is full time and office based, any successful applicants will be contacted with next steps.
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Head of Customer Care
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Customer Care Coordinator
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Customer Care Coordinator
Found in: beBee S GB - 2 days ago
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Customer Care Advisor
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Head of Customer Experience
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Health and Social Care Screening Officer
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Customer Care Representative in Oldham)
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Found in: Talent UK C2 - 2 weeks ago
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