Part -Time Customer Care Executive
4 weeks ago
Job Title: Contract Contact Centre Executive
Hybrid: This is a fixed term contract
Full Time: 7am-7pm (Rota basis: i.e., (Days: Monday to Friday
Flexible working and holiday entitlements
# Discounted childcare
# Annual gala award evening
# Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
# Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life
We’ve been voted Great Place to Work for the last 17 consecutive years, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2023. Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 300+ portfolio being rated Good or Outstanding by Ofsted. We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.
90% of role will be handling inbound calls by telephone, providing information, booking personal tours and taking reservations for Back –Up Care business. Educate customers on Bright Horizons’ Back-Up Care, policies, and procedures, and help them to understand any client specific processes, documentation, and timelines, whilst assessing their care needs. com and we will be happy to help.
By creating this account you acknowledge that Bright Horizons will collect, store and process any of your personal data provided in respect of your application and employment in accordance with our Employee Privacy Notice.
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