Strategy Lead

4 weeks ago


Osterley, United Kingdom Sky Full time

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

An exciting opportunity to play a pivotal role in the development of the merchandising strategy across all Sky platforms. The chance to define the merchandising approach to aggregation, shaping our relationships with the likes of Netflix, Apple TV+, BBC and Paramount+ to ensure we maximise opportunities across Sky platforms to drive the customer experience and deliver business KPIs.

What you'll do:
- Define and drive ‘smart merchandising’: Work closely with senior partners (including TV Platform, Data, Content, Product) to determine approach, set critical metrics, lead test and learn strategy. Define merchandising capability requirements to deliver the market leading UI of the future, based on a deep understanding of the consumer, market and business context.- Personalisation - Drive strategy and define capability requirements to deliver a more personalised experience on all platforms (Sky Q, Sky Glass/Stream, and Sky Go) and for targeted cohort-based merchandising. Drive development of customer segmentation based on defined customer and business outcomes.- Define the aggregation strategy: Collaborate with internal team members and a range of content partners including Netflix, Discovery, Apple TV and BBC to craft the strategy and capability to deliver ‘All in one place’ credentials via merchandising.- ‘Apps Marketplace’: Work with the TV Propositions Marketplace team and Product to define approach to evolve our Apps menu to unpack our app portfolio to showcase value, drive usage and increase revenue.- Manage commercial relationships: Lead on commercial discussions with internal and external team members and coordinate the delivery of contractual obligations on the UI.

What you'll bring:
- Strategic attitude - Proven track record to define strategies, and build requirements, based on your expert understanding of market landscape, consumer needs and business objectives.- Future focussed and forward looking - experienced at developing a deep understanding of customer needs, and the ability to identify emergent issues and opportunities, in an increasingly complex and fragmented market.- Partner Management - Shown ability to work collaboratively and effectively across a wide range of teams and lead multi-stakeholder projects, both internally and externally.- Communication and influencing skills - Outstanding verbal and written communication skills to advise, explain and influence to Managing Director level. Experience in producing presentation decks for senior partners.- Management experience - Experience working in a matrix organisation, leading and motivating impactful and happy teams, ensuring work is delivered on time and to the highest standard.- Technical curiosity - Operationally and technically minded able to understand the complex back-end systems and product capabilities that power the UI and define the merchandising experience

The Rewards:
There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
- Sky Q, for the TV you love all in one place- A generous pension package- Private healthcare- Discounted mobile and broadband

Your office base:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to discuss flexible working

Why wait?

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.



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