Tenancy Sustainment Officer

2 weeks ago

Dorchester, United Kingdom Dorset Council Full time

**About The Role**:
This role is essential to the support being provided to our rough sleeper cohort who are being accommodated in specialist accommodation across the Dorset Council conurbation.

The post holder will proactively work with our rough sleeper cohort to:

- Maintain existing tenancies in our specialist accommodation
- Work with our clients to ensure they are engaging with appropriate services to help them live a healthy and meaningful life within society
- Explore volunteering and employment opportunities
- Promote a healthy lifestyle
- Work alongside other agencies such as Julian's House, The Bus Shelter and Shelter to best support our most vulnerable clients navigate the housing pathways
- Work reactively and proactively to emerging concerns or problems
- Work alongside the Accommodation Team

The post holder will be supported and encouraged to work collaboratively amongst their peers and wider contacts. Being able to sensitively but tenaciously work with our rough sleeper cohort will bring a sense of job satisfaction and positive outcomes to all involved. The post holder will need to be pro-active and reactive to a changing priority of work and the ability to work quickly to changing demands day to day.

The post holder will be expected to work with a number of organisations, including:

- Voluntary agencies
- Mental health services
- Probation
- Police
- Other internal departments
- Housing Officers
- Accommodation Officers
- Housing Finance Team
- Charities

**Further Information**:
This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.

See our adult safeguarding policy.

**About Us**:
We’re passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

At Dorset Council we:

- provide more than 450 services to over 300,000 residents
- have ambitious aspirations
- are excited about our future
- care about Dorset and all the people who live here
- know that all roles make a difference and that our employees are key to our success You will:

- have access to a range of employee benefits
- be part of an organisation that supports each other to grow and succeed
- have access to range of training opportunities which will help with your personal development and career progression

We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.

We also look for applicants who share our commitment to our behaviours. We will ask you to evidence when you have demonstrated them as part of the selection process.

This role is UK based and we will need to establish your Right to Work as part of the appointment process.

We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.

Find out more about how to apply.

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