Food and Beverage Service Expert

7 months ago

Aberdeen, United Kingdom Aberdeen Courtyard by Marriott Full time

A great opportunity to join our dynamic, energetic and customer at Courtyard by Marriott Aberdeen Airport.

*Travel links from Aberdeen town via the 727 bus which will bring you within 2 minutes of the Hotel*

We believe our people play a pivotal role in the success of our business and customer care, so in turn we are dedicated to you, by providing you with the opportunity to grow, excellent perks and working in a fun and engaging environment. We want you to feel part of the business and be part of its continued success and growth.

We’ll support you in and out of the workplace by offering:

- Meals on duty
- Discounted stays at over 7,300 hotels worldwide
- Encouraging leadership
- Discounts on food and beverage
- Recognition programs
- Friends and Family rate for overnight stays
- Training and Development
- Employee Assistant Programme
- Career discussions and Qualifications

***

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Job Type**: Part-time

**Salary**: £10.87 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- Weekend availability

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Aberdeen, AB21 0AF (required)

Ability to Relocate:

- Aberdeen, AB21 0AF: Relocate before starting work (required)

Work Location: In person

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