Food & Beverage Supervisor

3 days ago


Aberdeen, United Kingdom The Chester Hotel Full time

Job Profile

We are seeking a highly skilled Food & Beverage Service Supervisor to assist the Food & Beverage Service Manager to oversee all aspects of our Food & Beverage offering. As the Supervisor you will be responsible for ensuring the delivery of exceptional guest experiences whilst maintaining a focused and motivated team around you. Standard of procedure must be followed and at all times whilst adhering to health and safety policies and procedures.

Job Responsibilities
- Assist in the coordination of all Food & Beverage services to include breakfast, lunch and dinner.
- To maintain communication throughout the team with an emphasis on motivation and teamwork.
- To liaise with the Food & Beverage Service Manager to remain up to date with upcoming changes.
- Assist in the implementation of new menus, products and services.
- Maintaining quality standards to provide excellent customer service.
- Consistently meeting and exceeding customer expectations by maintaining a strong focus on quality and efficiency.
- Identify any issues as they occur to ensure guest satisfaction and prevent complaints.
- Assist with training and development of all team members to maintain consistency in the service standards.
- Gather any constructive feedback from the team and discuss with the Food & Beverage Service Manager.
- Gathering customer feedback to allow development and growth of the F&B offering.
- Adhere to and implement all food, health and safety policies amongst the team.
- Adjust staffing levels whilst remaining aware of the business needs.
- Maximise sales amongst the team, upselling when appropriate.

**Job Types**: Permanent, Part-time, Full-time

**Salary**: From £23,000.00 per year

**Benefits**:

- Company pension

Supplemental pay types:

- Tips

Work Location: In person



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