Knowledge Specialist

4 months ago

London, United Kingdom Mott MacDonald Full time

Knowledge Specialist

**Country**:United Kingdom**Position Location**:London, UK / Croydon, UK**Contract Type**:Permanent**Work Pattern**:Full Time**Sector**:Corporate services**Discipline**:Digital design**Job Ref**:1701**Recruiter Contact**:Nikki George**Mott MacDonald**
- We’re a global engineering, management, and development consultancy.
- Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.- A fundamental part of this is respecting each person’s differences and striving to meet their needs.- We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.- Our values**:P**rogress, **R**espect, **I**ntegrity, **D**rive, **E**xcellence.**About the business unit**

Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.**Overview of role**
- We’re growing our knowledge team and we are looking for an experienced knowledge manager to work with our global engineering Practices and support them in managing their technical knowledge.-
- The role is a full-time role and will report to the Group Knowledge and Information Manager.**Responsibilities**
- Lead the generation, curation and use of technical knowledge globally through the Practices with key focus on the Good Practice libraries
- Manage our global Lesson Learning Process, support its global and local implementation, drive cultural change and behavior within the Practice communities
- Manage the maintenance and continuous improvement of our Professional Information tool which identifies our experts
- Lead the creation and maintenance of Global Practice sites
- Manage periodic reviews of the Practice vocabularies such as Practice, Practice Skill and Practice Topics term sets
- Support our Global Practice Leaders in building their communities
- Recommend changes/improvements to processes and tools managing technical knowledge
- Lead / Project manage improvement projects approved by the Head of Excellence and the Global Knowledge Manager
- Ensure appropriate access to external technical knowledge such as standards, regulations, eBooks and maintain the Croydon library
- Being responsible for effective knowledge sharing across the Excellence team
- Owner of Concept Search (auto tagging software and knowledge sharing tool)
- Owner of practice and library enquiries
- Project manage global knowledge sharing events such as Excellence Fortnight and supporting the Head of Excellence in the organization of other events such as Excellence Forum
- Line management responsibilities

**Essential**
- Knowledge management experience
- Line management experience
- Ability to impact and influence at a senior level across geographic and cultural boundaries
- Strong understanding of the capabilities of SharePoint
- Strong project management experience
- Proven ability to effect behavioural change across an organization and drive adoption of new tools and business processes
- Strong stakeholder management skills
- Committed to continuous service improvement and innovation

**Desirable**
- Experience working within a complex organisation
- Experience working within engineering

**Equality, diversity, and inclusion**
- We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.**Accessibility**Agile working**
- Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.**We offer some fantastic benefits including**:
**Health and wellbeing**
- Private medical insurance for all UK colleagues.
- Health cash plan to support you with every day health costs and treatments.
- Access to Peppy, providing free support from menopause experts for all UK colleagues.
- A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
- Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

**Financial wellbeing**
- We match employee pension contributions between 4.5% and 7%.
- Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
- Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
- Flexible benefits, including increased life assu

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