Reception and Reservations Agent

3 weeks ago

Upminster, United Kingdom Glass House Retreat Full time

DUE TO OUR REMOTE LOCATION ALL CANDIDATES MUST BE ABLE TO DRIVE.

Reservation and Reception Agent

We are looking for experienced Receptionist, with a background in customer service and the ability to use a range of computer programs.

Your role will include booking treatments for the spa, assisting our retreat guests with their enquiries, checking customers in and out of the retreat, taking payments and generally acting as front of house delivering a high level of customer service. You will provide administration and general support to management. You will work on a rota and must be prepared for this to include work on evenings, weekends and public holidays.

Part Time receptionist required. Hours are on a shift basis Monday - Sunday, working at least 2 full weekends a month. 3 days per week.

Early Shift 7am-4pm
Mid Shift 9am-6pm
Late Shift 11.30-8.30pm

If you are a friendly and organized individual with a passion for providing exceptional customer service, we would love to have you join our team as a Reservation Agent. As a Reservation Agent, you will play a crucial role in assisting customers with their reservations and ensuring their satisfaction. You will have the opportunity to work in a fast-paced environment and interact with a diverse range of customers.

**Job Types**: Part-time, Permanent

**Salary**: From £13,923.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- Weekend availability

Work Location: In person

Application deadline: 04/02/2024
Reference ID: Reservation and Reception Agent
Expected start date: 05/02/2024

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