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Receptionist
3 months ago
Monday - Sunday (monthly rota)
2 weekends a month
- Manage the Reception, Telephony, Room Reservations.
- Deliver the professional greeting of clients and visitors, to the highest standards
- Monitor, manage and review the Catering and Cleaning contracts
- Ensure the team leaders and supervisors coordinate their staff to ensure the delivery of exceptional front of house services.
- Implement dynamic operational working procedures, to support the delivery of service excellence
- Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required
- Implement safe working practices to ensure safety of building occupiers and visitors
- Lead monthly management report meetings with the client and build strong relationships with key business leaders
- Strong detail analysis of service delivery and identify continuous improvements
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